Job description

Adapt Integrated Health Care is currently looking for an Intake Coordinator to support their adult residential facility.

The Intake Coordinator provides outstanding customer service to members of the community, clients, and Adapt staff. They are responsible for managing general office duties which include record keeping and data management, answering phones, scheduling appointments, checking clients in, and managing the residential waitlist.

Job Duties:

• Answers phones and interacts with clients and community partners.
• Schedules client intake appointments and assists clients with intake paperwork.
• Maintains current data on client compliance with treatment requirements.
• Identifies office needs and proposes solutions geared to increase efficiencies and reduce mistakes.
• Work with billing to support residential operations.
• Daily outreach to clients on waitlist and work with peer support to address client needs.
• Anticipates needs of clients, counselors, and community partners and proactively seeks to address them. Responds positively and effectively when service needs arise.

Job Qualifications:

• High School Diploma or equivalent
• Excellent interpersonal and communication skills
• Experience working in an SUD setting preferred

Come join our progressive Adapt team and make a difference in the lives of others! For more information on our organization, please visit our website at www.adaptoregon.org.

Adapt Integrated Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our clientele. For anyone needing assistance or accommodations with Adapt’s application process, please reach out to our team at careers@ adaptoregon.org or by calling (541) 672-2691 and asking for our Human Resources department.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Inpatient

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Roseburg, OR: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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