Insurance Follow up Coordinator

Full Time
Amarillo, TX 79101
Posted
Job description
Overview:
Continued growth at Maxor has created an opportunity for an Insurance Follow-up representative. The Collections Representative is responsible for tracking all claims that are submitted for payment by analyzing patient accounts to maximize reimbursement. Ensures the use of appropriate collection methods as established by our Maxor Specialty Pharmacies.

Our Company
We're Maxor and we're building a different kind of pharmacy company. We're transforming the pharmacy industry to create healthier lives through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, 340B, Rebate and Formulary Management, and Pharmacies. We put people first and are committed to providing outstanding service across all aspects of our business. We believe there's a better way to deliver pharmacy and healthcare services to people across the country, and we'd love for you to help us do it.

Our Locations
The Maxor workforce brings robust experience, diverse perspectives and passion from over 1,000 employees working all over the US in pharmacies, hospitals, home offices, or corporate offices.
Responsibilities:
  • Track all claims that are submitted for payment and monitor the days outstanding for payment reception.
  • Notify third party insurance carriers when claims have not been paid within the time frame established by IVSolutions.
  • Process billing calls and questions and answers correspondence to patient accounts.
  • Help arrange payment options for individual patients with an outstanding balance if payment cannot be made all at once.
  • Follow up on unpaid claims until the payment is received or management makes a decision for the action needed for all claims resolutions.
  • Process rejections by making accounts patient responsibility and generating a letter of rejection to patient or by correcting any billing error and resubmitting claim to the third party insurance carrier.
  • Contact individual patients according to guidelines established by IVSolutions that owe balances for therapy if a payment is not received 30 days after a bill is submitted.
  • Notifies all staff members when a patient has an outstanding and past due balance.
  • Secure needed medical documentation requested by third party insurances.
  • Negotiates pricing with insurance companies with supervisor’s guidance.
  • Maintains a good working knowledge for all payor and provider contracts.
  • Assist the Reimbursement Department in all claims resolutions.
  • Demonstrate knowledge of and supports policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
  • Maintain regular attendance in accordance with established policies.
  • Perform other job-related duties as assigned.
  • Promptly report any allegations of impropriety to the Compliance Department.
  • Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
  • Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
  • Complete required training, as assigned, within the established timeframes.
Qualifications:
Education: High School Diploma or Equivalency

Experience:
Two years accounts receivable in a medical setting. Some college work in financial or mathematical fields is a plus.

Knowledge, Skills, and Abilities:


  • Track all claims that are submitted for payment and monitor the days outstanding for payment reception.
  • Notify third party insurance carriers when claims have not been paid within the time frame established by IVSolutions.
  • Process billing calls and questions and answers correspondence to patient accounts.
  • Help arrange payment options for individual patients with an outstanding balance if payment cannot be made all at once.
  • Follow up on unpaid claims until the payment is received or management makes a decision for the action needed for all claims resolutions.
  • Process rejections by making accounts patient responsibility and generating a letter of rejection to patient or by correcting any billing error and resubmitting claim to the third party insurance carrier.
  • Contact individual patients according to guidelines established by IVSolutions that owe balances for therapy if a payment is not received 30 days after a bill is submitted.
  • Notifies all staff members when a patient has an outstanding and past due balance.
  • Secure needed medical documentation requested by third party insurances.
  • Negotiates pricing with insurance companies with supervisor’s guidance.
  • Maintains a good working knowledge for all payor and provider contracts.
  • Assist the Reimbursement Department in all claims resolutions.
  • Demonstrate knowledge of and supports policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
  • Maintain regular attendance in accordance with established policies.
  • Perform other job-related duties as assigned.
  • Promptly report any allegations of impropriety to the Compliance Department.
  • Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
  • Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
  • Complete required training, as assigned, within the established timeframes.
  • Must be able to cope with the mental and emotional stress of the position.
WHY MAXOR?
Did you know that patients see their pharmacist an average of 12 times a year? Pharmacy is at the heart of healthcare. Come join Maxor and make a direct impact on patients’ lives. Improve your own wellbeing with our robust benefits and flexible work environment. At Maxor, you have a career with limitless possibilities and the charge to make a difference. A company of 1,000 diverse people and almost 100 years of pharmacy experience, we offer the stability of a Fortune 500 company with the energy and innovation of a startup. We provide services and technology that fuel the entire pharmacy ecosystem, but we are more than pharmacy services. We enable pharmacy care.

WE OFFER
: A diverse, progressive culture that supports a work from home model, a “dress for your day” attire when working onsite, and a collaborative, team oriented environment. Our industry leading compensation and health benefits include:
  • Comprehensive mental health and wellbeing resources
  • Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
  • Company paid basic life/AD&D, Short-term and Long-term disability insurance
  • Rx, dental, vision, short-term disability, and FSA
  • Employer-matched 401k Plan
  • Industry leading PTO plan
  • And MORE!

Maxor is an EOE, including disability/vets


Please apply online at:
https://careers-maxor.icims.com/

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs