Responsible for reviewing offense reports, and transferring reports into the Record Management System (RMS) and Uniform Crime Report (UCR) system. Assist with entry, modification, cancellation, and validation of articles and guns in the National and Texas Crime Center database. Ability to exercise good discretionary authority and work with minimal supervision and instructions. Reporting Systems Clerk will have access to confidential and sensitive information. Organize, maintain, and order office supplies. Interact with Bureau Assistants, the general public, and service providers.

Duties and Responsibilities include but are not limited to the following:

• 
  Maintains filing system of memoranda, letters, documents, and other materials for assigned duty section
• Answers telephones, takes messages, provides information, and refers inquiries to appropriate locations
• Types and distributes reports and correspondence; enter computer data
• Complies with civil service, departmental, bureau, and division rules, regulations, and standard operating procedures
• Communicate effectively and liaison successfully with multiple organizations and businesses including law enforcement agencies and the public
• Comply with expunction orders
• Assists in training others on specific issues within the assigned duty section
• Assembles, organizes, and tabulates data, and develops charts, graphs, and tables
• Coordinate work between organizational units of the department
• Occasionally function as section leader when designated by a competent authority
• Exercise discretion and maintain confidentiality
• Keep track of Calendars and schedule meetings
• Performs other assignments and duties as required and/or necessary
• Routinely complete payroll duties

• High School Diploma or G.E.D.
• A minimum of one (1) year of paid work experience in an office environment performing clerical duties
• Pass the pre-employment HCSO Clerical Skills Test with a minimum overall score of 75% and score a typing speed of 35 WPM with 85% accuracy (additional testing may be required)
• Experience in Law Enforcement and information technology

• Proficient with report writing skills and communicating effectively
• Strong communication – both written and verbal
• Excellent written communication with proper use of grammar, spelling, and punctuation
• Highly organized and able to compile data for record-keeping purposes
• Maintain accurate electronic documentation of daily records
• Excellent time management skills and effectively prioritize and schedule multiple tasks/initiatives
• Detail-oriented, self-motivated and results-oriented
• Highly proficient in the use of Microsoft Office Suite ( Word, Excel, Outlook ) and Adobe with the ability to learn new software and become proficient shortly after training
• Above-average written and verbal communication
• Interpersonal skills and conflict resolution
• Use standard word processing and related computer software packages
• Strong problem-solving and organizational skills
• Attention to detail, accuracy, and data integrity

• Exhibit a high level of confidentiality
• Process a high volume of documents accurately
• Multi-task and prioritize tasks to meet established deadlines
• Interact with co-workers in a professional, calm, and composed manner in person, by email, and on the telephone
• Display flexibility to perform any task assigned by the supervisor with minimal supervision
• Work the appropriate shift assignments and occasional overtime as required
• Have an excellent attendance record
• Be driven and consistently evaluate and improve the efficiency and effectiveness of processes and services
• Interact with staff, other agencies, employees, and the public in a knowledgeable, effective, proficient, and professional manner
• Organize, set priorities, and exercise sound independent judgment
• Establish and maintain effective working relationships in a diverse environment
• Collaboratively work with various levels of the organization as well as the public
• Exemplify a professional image at all times
• Plan, prioritize, and balance the work of several projects simultaneously in a fast-paced environment with the ability to meet deadlines
• Respond to necessary routine inquiries and explain standard policies and procedures to others
• Perform basic arithmetic functions
• Demonstrate the ability to be a self-starter, work well independently and as a team to meet objectives
• Excellent time management and organizational skills, able to meet deadlines
• Effective communicator (both verbal and written)
• Learn new software and become proficient shortly after training
• Utilize discretion, protect and maintain confidential information
• Exemplify a professional image at all times
• Interact with staff, other agencies, employees, and the public in a knowledgeable, effective, proficient, and professional manner

• Experience in JWEB or UCR
• Knowledge of Superion RMS
• Knowledge of Microsoft Office

Important Notice:
Harris County Sheriff's Office employees are exposed to confidential and law enforcement sensitive information. A thorough background investigation is required to properly evaluate the suitability of applicants for employment. It is essential that you provide accurate information in all aspects of the process. The process will end for applicants who fail to provide truthful information.

Hours:

• 40 hours per week - Various shifts based on the position offered
• Possibly including Weekends and Holidays
• Overtime and varying duty hours as required

• Downtown Houston