Job description
The Information Technology Specialist will provide technical expertise for day-to-day management, operations, and support of the college’s technology infrastructure. Provides level 1 and level 2 support for hardware, software, and services, for all IT systems, including direct assistance to faculty, staff, and students. Research and analyze technical issues and problems, both hardware and software to formulate an expert level of advice and support for the help desk and other technical support staff. Formulates techniques and strategies for troubleshooting and problem-solving systems, applications, and network issues. Serves as the college information security analyst administering the local accounts and granting/removing user access to the IT services.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Windows server: installation and configuration, virtual machines, application software, vulnerability scanning and remediation, and all software updates.
- Network administration: routers, switches, and firewalls. Provides scanning and remediation of network switches and performs software updates on switches, wireless, surveillance cameras, and firewalls.
- Local Area Network (LAN) Administration: Windows Server, Active Directory, User Management, DHCP, File and Print, and other Services.
- Workstation deployment -image creation.
- Application software, product installation, and support.
- Workstation hardware installation and maintenance support.
Ability:
- Outstanding oral / written communication
- Work on multiple tasks simultaneously
- Use logic to resolve complex problems.
- Communicate and work well with everyone from the highest levels of technical management to the staff level.
- Understand a technical environment and plan accordingly.
Experience:
- Experience as an IT helpdesk technician, LAN administrator/technician, system and network administrator, or a relevant IT position.
- Bachelor’s degree in Information Management, Computer Science, or related field preferred.
Licensure or Certifications:
- Microsoft and/or Cisco Certified or equivalent preferred.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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