Granville County Department of Social Services is seeking applications from qualified individuals for the position of Income Maintenance Caseworker III. The IMC III Caseworker performs a wide range of tasks in the eligibility determination/redetermination process which requires an in-depth knowledge of income maintenance programs and functional processes. The IMC III is responsible for performing a variety of complex tasks and functions in the Medicaid Program, and the resolution of complex problems where the consequence of their action can have a considerable effect on the client, the medical institution, and/or the agency.

This position will perform all tasks associated with the initial determination and redetermination of eligibility of applicants and recipients of Adult Medicaid, Long Term Care Medicaid, Special Assistance, etc. The worker in this position must be flexible and can implement policies and procedures for all programs quickly and accurately in accordance with timeframes and guidelines set by NC Medicaid policy. The ability to compute varied and complex budgeting situations is also required.

The IMC III must have good time management and organizational skills, meet deadlines for several types of actions including applications, reviews, and changes in circumstance, and be able to work under pressure for time-sensitive, urgent needs of customers. Good customer service skills, understanding, and compassion are essential and must be demonstrated when communicating with customers and representatives.

Knowledge, Skills, and Abilities

Thorough knowledge of income maintenance program assigned. Considerable knowledge of all agency and community programs and services which could affect the client/applicant. General knowledge of all income maintenance programs. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret a variety of regulations, policies, and procedures of varying complexity. Ability to work independently and prioritize work. Ability to instruct and evaluate the work of lower-level employees. Ability to train employees in new and existing rules, regulations, policies, and procedures. Ability to understand the needs and problems of clients/applicants. Ability to perform caseworker function under and within structured time frames.

Minimum Training and Experience Requirements

Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Salary Range: ($37,284 - $59,655) - Additional qualifications and experience may be considered. If hired at the beginning hiring rate, the employee may be eligible for up to a 5% increase after satisfactory completion of the probationary period.

Benefits
Granville County offers a very competitive benefits package. It includes County health and life insurance, group rate coverage for dental and vision, a flexible spending plan, 401k, and a retirement pension (once fully vested). Granville County employees enjoy 13 paid holidays per year as well as the ability to accrue vacation and sick leave on a monthly basis. Several voluntary supplemental insurance options are also offered. Granville County offers excellent promotional and advancement opportunities as well as unrivaled career security in working for local government.

Granville County is an Equal Opportunity Employer.