Job description

Somerset House Trust is seeking confident practising ice skaters to join the Visitor Experience department as Ice Marshals with specific responsibility for visitors on the ice rink during Skate, ensuring their safety and enjoyment.

Ideal candidates will be friendly, engaging and enjoy working with the public. You will be required to assist skaters of all abilities and be willing to share your skating tips with our visitors. Your shift will be divided between on the ice and in skate hire. At times you will also be required to be a ‘Skate Mate’, assisting small groups of skaters.

Contract Type: Casual Worker, Fixed Term (4 November – 15 January)
Rate of Pay: £11.05 per hour, plus accrual of holiday pay
Application Deadline: Monday 17 October, 10.00

Skills and Experience:

• Applicants must be confident active skaters with a minimum 2 years’ experience on the ice, demonstrating the ability to skate confidently forwards and backwards and be able to make a controlled stop.
• You must be able to demonstrate exceptional customer service skills including the ability to assist all visitors in a helpful, friendly, courteous, and confident manner.
• You must be confident and be able to communicate in a clear and concise manner.
• Have the confidence to assist and guide visitors with access requirements.
• You must have the ability to stay calm under pressure and solve problems quickly and efficiently.
• Have experience working as part of a team in a supportive and cooperative manner.
• You must be available to work flexibly including working evenings, weekends and bank holidays over the festive season

For a full job description and to be redirected to our application form please click Apply.

Please note applicants will be required to complete a Skate test as part of the recruitment process to ensure that you meet the required standards of skating ability. With your application you will be asked to submit a short video introducing yourself and demonstrating the ability to skate confidently forwards and backwards and be able to make a controlled stop.

Please also note in order to be successful in this role you must provide your own ice skates. NB: Speed skates are not permitted.

Applicants must be available to work throughout Skate: 8 November 2022 – 15 January 2023. This includes being available over the festive period and able to commit to a minimum of 3 - 5 shifts per week (however shifts offered will be dependent on final rostering requirements).

Successful applicants will also need to attend compulsory training sessions on the 4th or 5th of November prior to the pre-opening skate sessions.

Job Types: Zero hours contract, Fixed term contract

Salary: £11.05 per hour

Expected start date: 04/11/2022

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