POSITION: Full-time – Rockstar I.T/Tech professional

( Minimum of 40 hours/week )

Someone who is detail-oriented, flexible, and motivated. Someone who has a strong work ethic, confident, comforting in their communication with others, and can work with little to no supervision. Someone who is deeply invested in their work. To succeed here at Tax Goddess, you must be very curious and eager to learn.

Our Global team is a group of motivated individuals who help each other do remarkable things every day. If you are reading this brief, I presume you are “HARDWORKING” and searching for full-time work from home. Does this sound like you? Don’t let this opportunity pass you by! Learn more below!

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to clients to quickly get to the root of their problems.
• Following up with clients to ensure the problem is resolved.
• Supporting the roll-out of new applications.
• Testing and evaluating new technologies.
• Auditing of IT systems

Must have:

• Can understand the needs of the team.
• Can respond quickly to technical callouts.
• Can resolve technical issues remotely.
• Is proactive and can think out of the box
• Can actively update, maintain and monitor all aspects of computer networks.
• Can assist management in creating training materials pertaining to computer troubleshooting and usage.
• Has the ability to prioritize and manage several milestones and projects efficiently.
• Has experience working with different operating systems including Windows and Mac OS.
• Has time-management skills and the ability to establish reasonable and attainable deadlines for resolution.
• Is flexible and can work in minimal supervision

Major plus if you have:

• Proficiency with Infusionsoft and building automation is a huge plus
• Familiarity with Slack, Insightly, Google Suite, ProConnect Tax Online, Lacerte, QuickBooks, ATX, Jotform, SQL, Zapier, Infusionsoft, IFTTT, WordPress, WooCommerce, PHP,
• Server management experience
• Familiarity with multiple programming languages is not mandatory, but would definitely be a bonus

Requirements:

• Have at least 5 years of previous experience in a similar role. -Have at least 3 years of previous job experience in IT security
• All pertinent work experience must either have been with a firm/company/individual in the United States or usable for a company operating in Arizona, U.S.A.
• Be flexible! Sometimes other teams will need your assistance (marketing, admin, operations, sales, etc.) and be prepared to take on any task to help the overall team.
• High communication skills are mandatory.
• Multitask. Our firm moves quickly and you need to be able to keep up and handle multiple projects at the same time. You are expected to manage your own projects, and priorities, and ensure everything assigned is completed by the deadlines. Either work additional hours as needed or communicate with management that you need an extended deadline.
• Have excellent analytical skills to be able to keep up with current tech & you are expected to streamline and make more efficient our firm (automating systems, streamlining, finding software to process complex tasks, etc.)
• Find issues, seek out problems, and correct them before they occur. Consider how you can make your own position obsolete (so that we can move you into more senior-type tasks & projects).
• Recommend new tech as it gets released if it is appropriate for our systems, workflows, teams, etc.

What you will get in this position:

• To work with a global organization that focuses on tax minimization for USA company leaders
• A fun, exciting, and engaging work environment
• Job Stability. Our firm doesn’t run out of work. It means you will enjoy steady pay and a dependable workforce.
• Paid Training. Training isn’t just necessary to our company, it is vital. We make sure that employees develop the skill-set that allows them to undertake a greater variety of work .
• Spiff and bonuses. We provide a reward for every new idea you bring into the company to help streamline our processes.
• Employee Referral Bonus Program. We provide a $200 incentive for every qualified candidate and stay with us for more than 90 days.
• Equal Employment Opportunity. No company politics.
• Employees are genuinely appreciated. Our company has a culture of appreciation. We don’t take for granted our people’s fantastic work.
• Collaborative environment. We make sure that no one is left behind, and we actively support everyone’s career progress.
• Permanent Work from home.

System requirements:

• Minimum of 10mbps or higher
• Minimum of i5 processor laptop or desktop
• Minimum of 16GB Ram
• Minimum of 512GB HDD or SSD
• Headset with noise cancelation
• Home-office setup with a quiet location
• To ensure the security of our firm, we can only consider candidates who have a Windows operating machine. Having Windows Pro would be a significant advantage. If you are a Mac user and wish to apply, please note that you will need to acquire a Windows operating machine once you are accepted to perform the job with us.

Departamental Working Hours:

In our firm, the minimum requirement and non-negotiable is 40 hours a week, which may include possible weekend shifts, mandatory meetings, training, and events with staff and clients. During tax season, high fluctuation of hours (50 – 60 hours) is expected and you may be called upon to assist other teams when needed.

Must be willing to follow our hiring process:

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Ensure you put “super-badass-enthusiastic Job Role” in your title/cover letter/email submission or your submission will be ignored.