Our team is infused with a living passion to serve our guests, community and the people we work alongside everyday. As a HR & Administrative Lead, you will be directly responsible for the behind the scenes work that keeps the business operating effectively. The role consists of leading three main areas: Talent, Administration, & Team Member Engagement.

Responsibilities:

Talent

• Leading/coordinating our efforts to recruit, interview, and hire new Team Members. Of particular importance:
• Develop and execute a strategic plan for establishing long-term recruitment pipelines
• Oversee talent selection and talent acquisition processes that intentionally generate enthusiasm for the Chick-fil-A brand
• Document and maintain all recruiting related information in job boards, corporate career websites, and other possible channels
• Fully exploiting all local recruiting avenues
• Developing, impending, and maintaining an effective initial interview process
• Coordinating interviews with additional leaders
• Oversee and manage existing recruitment programs and systems such as Team Member referrals and internships
• HR Process and Documentation. Of particular importance:

Manage candidates through full-life cycle recruitment process, ensuring a positive candidate experience

Review applicant information and conduct phone screens for qualified applicants

• Proper on-boarding of new hires. On-boarding includes:

Conducting orientation with a sharp focus on our Core Values, on our commitment to service and our vision, and on the culture of Chick-fil-A

Thorough and accurate completion of I-9 form, W-4 form, and all work-related policies

Implement and maintain digitization of HR system through online HR system

Administration

• Ensure all suppliers payments are entered and paid biweekly
• Ensure checks are sent to suppliers
• Order Change Fund
• Maintain store email
• Forward any emails to Operator or Director that need their attention
• Manage Uniforms storing and ordering
• Order uniforms for new team members
• Ensure each team member has full uniform prior to training
• Performance Evaluations and Team Member Development

Team Member Engagement

• Key Communicator on leadership team in regard to Team member Environment and Culture
• Promote interaction and trust between supervisors and employees
• Promote collaborative relationships through team building, cross-functional projects and training
• Seek to understand and appreciate different perspectives and to address employee concerns and issues
• Encourage, celebrate, and recognize employees in open forums
• Actively solicit employee feedback; evaluate and recommend strategies for improving employee engagement
• Develop financial budget (low-cost, maximized result) for team-member engagement events
• Coordinate and Facilitate personal and professional development programs/events for team members and leaders
• Partner with Operator to explore community resources and benefit programs for team members
• Plan and execute restaurant level events

REQUIREMENTS

• Previous HR experience is required
• Bachelor's degree in Human Resources, Business Administration, or related field is preferred
• Knowledge of HR best practices as well as all local, state, and federal employment laws

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A is America's #1 quick service restaurant.