Housing Services Coordinator

Full Time
Portland, OR 97201
Posted
Job description
Position Details

Proposed Start Date
02/13/2023

Classification Title
Office Specialist 2

Working Title
Housing Services Coordinator

Department
670505 - HOU Housing Administration

Position Number
D94664

Representation
OP - SEIU/OPEU Local 503

Position FTE
1

End date, if applicable

Position Summary

Brief Description of PSU/School/Dept
Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

For information about Housing & Residence Life, please visit https://www.pdx.edu/housing/

Position Summary
The Housing Services Coordinator position is responsible for the oversight of Resident Services provided to new and current residents. The position is a full-time professional staff position. The position will be responsible for the direct oversight of the the UHRL Office and provides direct customer service to students. The position will support the resident contracting needs of the department. The position supports all office operations within the department.

Minimum Qualifications from Classification
  • Two years of general clerical experience. One year of which included typing, word processing, or other experience generating documents; OR

  • An Associate’s degree in Office Occupations or Office Technology; OR

  • Graduation from a private school of business with a Certificate in Office Occupations or Office Technology AND one year of general clerical experience.


Note:
College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Additional Minimum Qualifications for this Position
  • One year of forward facing customer service experience.
  • Strong written, oral, and interpersonal communication skills.

Preferred Qualifications
  • Knowledge of using StarRez or other Housing software.
  • One year of University Housing or student affairs experience.

Key Cultural Competencies
  • Creates an environment that acknowledges, encourages and celebrates differences.
  • Functions and communicates effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities and cultural backgrounds.
  • Seeks opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
  • Adheres to all PSU policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship
Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours
Monday-Friday, 8:00am - 5:00pm

Total Compensation Range & Benefits Statement
The starting salary rate for this position will be $16.19 and $18.12 per hour.

PSU offers an excellent benefits package including 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools. https://www.pdx.edu/human-resources/benefits-overview

Application Instructions

Additional Information

Additional Application Instructions (deadlines, etc.)
Please list the names, telephone numbers and email addresses for three professional references.

Background Check Required
Yes

If you have questions
Email housing@pdx.edu

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