POSITION TITLE: Housing Associate

REPORTING MANAGER: Program Lead

DEPARTMENT: Beginnings

JOB CLASSIFICATION: Grade Level 10

FLSA: Nonexempt

STATUS: Full-time

LOCATION: Sandy Springs, GA 30350

Position Overview

The mission of Mary Hall Freedom Village, Inc. (MHFV) is to empower women, children, veterans, and families to end the cycle of homelessness, addiction, and poverty.

Headquartered in Sandy Springs, GA and with seven facilities across metro Atlanta, Mary Hall Freedom Village has been transforming lives of participants in need for the last 26 years. We strive to break the cycle of homelessness, addiction, mental illness, and poverty. If you believe in the empowerment of women, children, veterans, and their families, please consider the employment opportunity below.

The Housing Associate provides support services to the housing team by performing the following duties.

Essential Job Responsibilities

• Assists incoming residents in settling into living quarters by conducting a search of baggage and personal items, escorting them to assigned quarters, distributing bedding and personal care items, and providing introductions to roommates.
• Follows-up on recent housing vacancies by washing and collecting used bedding and personal items left by previous consumers.
• Maintains residential apartments by decorating, ensuring necessary appliances are available, furniture, fixtures, and appliances are in safe and clean condition.
• Reviews electronic logbook from previous shift to ensure knowledge of communications throughout previous shift and to assist consumers with issues or concerns not resolved from previous shift.
• Informs Housing staff of any incidents needing immediate attention and completes incident reports when needed.
• Makes daily rounds and apartment inspections to ensure that all participants are at their designated locations/appointments and ensure cleanliness of apartments. Documents findings and concerns from daily rounds and inspections. Reports as necessary.
• Answers incoming calls and responds to callers in an appropriate manner and distributes all messages to appropriate staff.
• Occasionally provides supportive services (i.e., reflection groups, and affirmations) and other therapeutic activities to participants and their children to effect positive change in behavioral and/or social settings.
• Makes daily entries in electronic logbook for other staff members concerning consumers and events.
• Makes copies of work order requests and forwards to rental office; files copies of work orders in appropriate binder.
• Assists in conducting initial and random searches of consumers and visitor’s belongings and properly disposes of inappropriate items.
• Logs new medication and provides medication monitoring for consumers.
• Gathers daily paperwork, makes copies when necessary, and files and/or distributes as appropriate.
• Distributes mail to Housing staff and residents.
• Conduct initial and random urine screens on consumers.
• Assembles and monitors residents for house meetings.
• Provides transportation services to consumers as needed.
• Informs program service staff in writing of client encounters, progress and concerns that required documentation in client permanent chart.
• Perform other duties as required or assigned which are reasonably within the scope of this job classification.

Supervisory Responsibilities

• This job does not have supervisory responsibilities.

Minimum Qualifications

• Must be able to pass background screening which includes fingerprinting and drug testing.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Must have a good 3-year Motor Vehicle Report.
• The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Must be physically able to perform the essential functions of the job which may require long periods of sitting, standing, stooping, bending, twisting, reaching, pulling/pushing, grasping, repetitive motions, walking up and down stairs, use of telephone, working under pressure and working rapidly for long periods.
• Position requires close work; finger dexterity; good vision, hearing, and oral communication.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience preferred. CARES or CPS preferred.

Language Skills

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the public.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

• To perform this job successfully, an individual should have knowledge of and be able to use Microsoft Office Suite.

Certificates, Licenses, Registrations

• Must maintain CEUs for license. Must be able to pass a drug test and a criminal history fingerprinting background check.

Current/Valid State of Georgia driver’s license with a good driving record

• To drive agency vehicles and your own vehicle for agency purposes, you must have and maintain a good driving record and submit a three-year MVR report annually and as part of a background check.
• Failure to maintain a good driving record based on insurance guidelines will result in immediate termination.