Job description

Hotel Overview

The Delta Hotels by Marriott at the Reed Conference Center is a beautiful, contemporary 149 room Full-Service hotel with 30k square feet of meeting space that has been renovated and revitalized in 2022. The hotel is under new management and proudly managed by DePalma Hotels & Resorts.

The hotel is designed for the modern traveler in a relaxing haven near the area's most compelling attractions. We are only steps away from the Reed Conference Center boasting 30k square feet of event facilities and outdoor meeting venues amid beautifully landscaped grounds. We are only minutes away from great dining, entertainment and professional sports in Bricktown, Oklahoma City. We are close to the following area attractions:

• Downtown Oklahoma City
• Tinker AFB
• Bricktown Entertainment District
• Chesapeake Energy Arena
• Will Rogers World Airport
• Paycom Center
• Chocktaw Casino

Visit our hotel website at https://www.marriott.com/en-us/hotels/okcdm-delta-hotels-midwest-city-at-the-reed-conference-center/overview/

Job Summary

We are seeking dedicated and passionate Housekeeping Supervisors to join our exceptional team at a competitive pay rate ($15-18/HR DOE) including benefits (PTO, Vacation, Holiday and Health Insurance) for Full-Time associates.

The Housekeeping Supervisor is responsible for leading the efforts of the housekeeping program. The Housekeeping Supervisor’s responsibilities include but are not limited to scheduling, supplies control, maintaining guestrooms, work areas and the hotel premises in a clean and orderly manner at all times. The position is also responsible for coordinating daily housekeeping operations, maintaining the housekeeping operating standards, supervising the room attendants/inspectors to deliver excellent guest satisfaction, experience, and service standards to all guests.

Essential Functions

• Responsible for the smooth operation of the housekeeping department and ensures that the entire operation is performed per the housekeeping standards of the company.
• Responsible for the cleanliness of guest rooms, corridors and heart of the house areas.
• Organizes and facilitates the room making and cleaning process.
• Responsible for the performance of all supervised associates and room attendants.
• Supervisory responsibilities include interviewing, training, panning, assigning and directing work of associates as well as addressing complaints and resolving problems.
• Organizes immediately any guest needs per the General Manager.
• Manages guest requests and VIP amenities including communicating them to the relevant team members.
• Is aware and knowledgeable of all room categories and amenities.
• Achieves positive outcomes from guest queries in a timely and efficient manner.
• Carries out the lost and found procedures at the property.
• Reports any maintenance issues to the Maintenance Department.
• Assists the General Manager with training requirements.
• Coordinates and completes all daily paperwork
• Allocates rooms daily and assigns deep cleaning tasks to team members.
• Hold Daily Stand Up as required
• Make lists of who is working in each section to leave with the General Manager as a safety/security requirement.
• Update room attendants room assignments as to which rooms have checked out or made any changes
• Routinely inspects guest rooms to ensure they meet or exceed standards: Inspect all rooms that have checked-out. Turn in written inspection forms to the General Manager.
• Inspect all vacant, clean rooms each day.
• Coordinate and manage end of day housekeeping tasks: when housekeepers finish, check and sign each worksheet, check store rooms for supplies, check laundry chutes are locked
• Before leaving, check with the Front Office to be sure all rooms are programmed clean in the PMS system and check any questionable rooms to ensure all available rooms are ready to rent.
• Keep General Manager and Housekeeping Inspectors advised of any problems or special information with the department.
• Complies with hotel security, fire regulations and all health and safety legislation.
• Assists other departments wherever necessary and maintains good working relationships.
• Complies with attendance rules and is available to work on a regular basis.
• Perform any other job-related duties as assigned.

Job Requirements

• At least a High School diploma or GED; minimum of one-year prior experience and/or training as a Housekeeping Supervisor or Inspector of a moderate size hotel
• Ability to plan and be a self-starter
• Excellent communication skills with associates, management, and guests
• Knowledgeable of hotel housekeeping operations.
• Excellent organizational and leadership skills.
• Must be proficient in Windows, Company approved spreadsheets, and word processing.
• Ability to work flexible hours and days

Apply Today

To become part of our exceptional team, interested candidates may apply by sending a resume online for consideration or come visit us and fill out an application Monday through Friday 10am to 5pm at:

Delta Hotels by Marriott at Reed Conference Center - Midwest City

5750 Will Rogers Rd

Midwest City, OK 73110

About DePalma Hotels & Resorts

DePalma Hotels & Resorts specializes in hotel operations, turnarounds and new hotel development for independent hotel owners, portfolio investment groups and national financial institutions from limited service to extended stay to full service convention hotels and resorts. We have demonstrated lasting success as a national hotel management company for over 30 years through unique strategies developed and refined by an exceptional industry leading team of talented hospitality professionals. In fact, we are one of the longest serving management companies in Texas and the United States. You simply can’t find that type of hotel management expertise anywhere else.

Hospitality is our passion!

Hospitality management is much more than just a job to us. It is a passion and a calling for those who want to create positive experiences and memories for others. It is about being the one that will go that extra mile that turns a good experience into a great experience. Of course, you never do this alone and you will have the opportunity to work with a great team in an inspirational and fun working environment. There are very few careers more rewarding than one that allows you to make everyone who walks through your doors feel valued and appreciated.

Join our Team!

If you are passionate about hospitality and looking for a rewarding long-term career with unlimited potential for personal and professional development, then look no further and apply to one of our open positions.

For more information about DePalma Hotels & Resorts please visit our company website at www.depalmahotels.com

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Experience:

• Housekeeping management: 1 year (Preferred)
• Supervising: 1 year (Required)
• Hotel: 1 year (Preferred)
• Hotel management: 1 year (Preferred)
• Marriott: 1 year (Preferred)

Work Location: In person

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