Job description

We are looking for a reliable and friendly room attendant to join our outstanding hospitality team. We take great pride in providing the outstanding customer service and immaculate rooms and public areas, and look forward to finding the perfect addition to our team, YOU!

Your duties will include ensuring that guest rooms are fully stocked, cleaned, and serviced to a high standard. You should also be comfortable speaking with guests and answering questions about our hotel and the area.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

Room Attendant Responsibilities:

• Greeting guests and responding to questions or comments.
• Changing bed linen and making beds.
• Replacing towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting furniture.
• Cleaning public areas, such as corridors, our lobby, and public restrooms.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.
• Returning and restocking cleaning cart at shift end.

Room Attendant Requirements:

• Previous guest service and/or housekeeping experience or the willingness to learn.
• Flexible working hours. We are busiest on the weekends, so weekend availability is required.
• Ability to work with little or no supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.
• Professional and polite.
• Ability to work with others.

Job Type: Full-time

Salary: $13.00 - $14.00 per hour plus tips and bi-weekly performance bonuses

Benefits:

• Flexible schedule
• Paid time off
• Bi-weekly bonuses
• Employee Discounts

Schedule:

• Day shift
• Holidays
• Weekend availability

Supplemental pay types:

• Bi-weekly Bonus pay
• Signing bonus
• Tips

COVID-19 considerations:

Hotel provides hand sanitizer, gloves, and face coverings. We are currently not providing stayover housekeeping service for occupied guest rooms.

Ability to commute/relocate:

• Banner Elk, NC 28604: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Morning shift

Work Location: In person

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