Job description
$20 - $21 hourly
Responsibilities:- Promote hotel services and amenities through various up-selling techniques to increase room occupancy and profitability
- Hire, train, and encourage the teamwork of front-office staff while simultaneously setting strong customer service standards and levels of performance
- Establish and develop the guest service department's financial and operational plans, and make sure they are in line with the hotel's long-term and short-term objectives
- Resolve any visitor concerns, issues, or accidents in a courteous, timely, and attentive manner
- Maintain a high level of guest satisfaction by overseeing the whole front office activities
- Hospitality experience of at least 3 years is required for this role
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
- Showcase exceptional multitasking, communication, and management skills
- Over 2 years experience managing a team in a hospitality or customer service role
- High school diploma or equivalent certification required (GED)
Spectacular views, beautifully decorated rooms and common areas, locally inspired gourmet breakfasts, full concierge services, and so much more await you here at the most reviewed five-star Boothbay Harbor hotel, recently named the ‘Best Small Stay in the US’ by TripAdvisor for 2022. It’s all paired with a convenient location within walking distance of popular attractions, offering the ideal Midcoast Maine experience.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.