Hotel Front Desk Receptionist
Job description
$17 per hour
Responsibilities:- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Connect with the housekeeping department to ensure guest accommodations are ready
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Field customer complaints when necessary
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Working knowledge of Microsoft Office and reservation management systems
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- High school diploma, GED, or equivalent
Come work for a wonderful company. Located on Broadway in beautiful Saratoga Springs NY. Minutes away from the legendary Saratoga Race Course and the Saratoga Performing Arts Center and within walking distance of downtown. Hard work and dedication are not only recognized but rewarded at this wonderful facility.
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