Host

Full Time
Mount Juliet, TN 37122
$15 - $20 an hour
Posted
Job description

At Scoreboard Cedar Creek we create an exciting work atmosphere with a culture focused on our team, guests, and community. Our main location Scoreboard-Opryland is branching out and expanding the brand on the water. This restaurant is built around a marina that houses 150 boat slips with thousands of residential homes within a 3 mile radius. With a stage to house the finest local musicians of Nashville. This is a new ownership and you will have the opportunity to be a part of the opening team.

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave. The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.


Job Duties

  • Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
  • Use visual cues to seat guests in either the bar or dining area depending on their preference
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
  • Tend to special guest needs and requests
  • Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
  • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
  • Contribute to team effort by accomplishing related results as needed

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