Job description
Who We Are:
Endeavor is a global sports and entertainment company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation, sports operations & advisory, event & experiences management, media production & distribution, experiential marketing and brand licensing.
Job Title: Hospitality Associate, Part Time
FLSA Status: Non Exempt
Department: Hositality
Position Summary: Responsible for assisting all Academy guest with various needs and issues which may arise prior to and during their stay at the Academy.
Position Responsibilities
- Greet IMG Academy guests upon their arrival, and direct them to the appropriate location.
- Prepare arrival packets for groups and individuals and verify daily packets are complete.
- Provide efficient and courteous service to each IMG Academy
- Maintain Hospitality e-mail and respond accordingly in a prompt manner.
- Check guests in and out of the Academy
- Communicate with appropriate staff for various customer needs.
- Assist with questions and/or problems pertaining to the students’ accommodations, programs and/or transportation.
- Manage cash register for dining hall and various goods.
- Conduct daily inspection of Hospitality area and lobby to ensure cleanliness and order.
- Schedule campus tours.
- Coordinates with Campus Life the return of lost & found items.
- Follows the prescribed opening and closing procedures.
- Act as a back-up to the phone operator.
- Adhere to all company policies, procedures and business ethic codes
- Other duties as assigned
Knowledge, Skills and Ability
- Ability to act quickly under pressure
- Proficient in Microsoft Office Suite, PowerPoint, Excel and Word
- Customer service experience
- Ability to multitask
- Detail Oriented
- Excellent written and oral communication skills
Preferred Skills
- Bachelor’s degree in progress in business or related field
- Bilingual
Physical Demands and Work Environment
- Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
- Should be able to handle outdoor temperatures for a reasonable period of time.
- Must be able to move around campus which includes gym, turf, fields, etc.
- Ability to work flexible hours to include nights, weekends and holidays is required
Background Requirements
- Requires a background check upon offer
- Requires a drug check upon offer
Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.
Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
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