Airtron Heating & Air Conditioning is currently hiring for a full-time Home Services Scheduler / Dispatcher to route service calls, confirm with homeowners, and debrief technicians in the San Antonio, TX area. This HVAC dispatching position earns a competitive wage of $18.00 - $21.00, depending on experience.

In addition to competitive pay and our dynamic, fun culture, we offer our HVAC team the following benefits:

• Health, dental, vision, life, and disability insurance
• 401(k) with company match
• Stock purchasing plans
• Referral bonuses
• Paid time off (PTO)
• Health savings account (HSA) with company contribution

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time scheduling and dispatching job works the closing shift and weekend shifts with closing times varying depending on the weather.

Summer closing times are typically between 9:00 p.m. and 11:00 p.m.

Winter closing times can be as early as 7:00 p.m. but can go later if the weather stays good.

As a Home Services Scheduler / Dispatcher, you oversee the scheduling and dispatching of our service technicians. Always pleasant and attentive, you take incoming phone calls to schedule service jobs. You listen intently to the customer's needs so you can dispatch the right technician for the job. Throughout the process, you keep customers updated about appointments and notify them of any changes. Once jobs are completed, you debrief our technicians and reach out to customers to ensure they're satisfied with the service they received.

You arrive each day ready to work hard to ensure maximum scheduling efficiency without compromising customer satisfaction. You take pride in effectively coordinating our technicians and helping us provide exceptional customer service!

ABOUT AIRTRON HEATING & AIR CONDITIONING

Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round.

As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance, and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career.

OUR IDEAL HOME SERVICES SCHEDULER / DISPATCHER

• Adaptable - quickly adjusts to changes and thrives in a fast-paced environment
• Problem solver - thinks outside of the box and provides quality customer service
• Friendly - easily establishes a good rapport with people
• Team player - works well with others
• Excellent communicator - communicates clearly both verbally and in writing and has proper phone etiquette
• Organized - manages time well and effectively prioritizes multiple tasks

If this sounds like you, keep reading!

REQUIREMENTS FOR A HOME SERVICES SCHEDULER / DISPATCHER

• 1+ years of experience doing scheduling and dispatching for HVAC or related services
• Knowledge about the San Antonio area and surrounding areas
• Great computer skills
• Ability to read and interpret maps

If you meet the above requirements, we need you. Apply today to join our team as a Home Services Scheduler / Dispatcher!

Location: 78233