Health Unit Coordinator - Med/Surg Medical - 12hr Shifts
Full Time
Edina, MN 55435
Posted
Job description
Overview:
Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.
We at M Health Fairview are looking for a Health Unit Coordinator at Southdale Hospital in Edina, MN! This position is
48 hours every two weeks on the
Day shift, for 12 hour shifts, and every third weekend, and is eligible for benefits such as medical, dental, and more. Check out the benefit link here: https://www.fairview.org/careers/benefits/noncontract
Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.
About this Unit:
Have you ever wondered what it would be like to work on a medical/surgical unit? If so, then the Med/Surg-Medical Unit may be the right fit for you! This 32-bed unit includes 18 telemetry bed and is known for its superb teamwork, learning environment, and sense of family and camaraderie. The patient population on the Med/Surg-Medical Unit consists of Geriatric, Respiratory, GI, and Detox patients. This unit is widely known for high employee engagement scores, patient and family-centered care, and being a fun and engaging place to work.
Responsibilities/Job Description:
Job Expectations:
The Health Unit Coordinator is the primary receptionist and concierge for the unit. This role crafts the “first impression” guests (patients or visitors) experience during their stay from the welcome and greeting, through the check in and checkout process. During the guest’s stay this position interacts closely with patients, families, physicians and the multidisciplinary team in a highly organized and professional manner. The HUC ensures that outstanding patient experience is achieved by displaying effective customer service, decision-making and communication skills in a friendly, thoughtful and empathetic manner. The HUC also performs a range of clerical functions including: handling patient charts, coordination of data flow and sharing of general hospital information/directions.
The HUC's responsibilities include:
- Ensures outstanding patient & guest experience is achieved
- Coordinates activities of unit to support patient care staff.
- Manages medical record and data flow within the unit to support safe patient care processes.
- Fulfills physician orders.
- Performs other tasks as needed.
Required Qualifications:
- 1 year customer service experience
Preferred Qualifications:
- High School Diploma or equivalent
- 2+ years customer service experience
- Previous HUC, administrative or hospitality industry experience
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