Hear From Third Street Employees: HERE.

Position Summary: Responsible for management of health information consistent with the medical, administrative, ethical and, legal requirements of Third Street Family Health Services. Prep, sort, scan, and index medical records as assigned. Access and disclose health information in accordance with state/federal regulations and agency procedure.

Employment Type: Full-Time

Wages: Starting at $16.07 per hour, commensurate with experience.

About Us: Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices.

Mission: To deliver comprehensive health and wellness care, accessible to all in the communities we serve.

MAJOR AREAS OF RESPONSIBILITY:

• Knowledgeable of our customer service mantra – AIDET throughout all interactions with patients. Routinely greet patients, visitors and employees and remains friendly through every contact and transaction.
• Accurately prep, scan, index, and perform quality review and quality control of scanned images within the agency’s EMR.
• Maintains high accuracy rate (95-100%) of scanned images with attention to detail and 24-hour turn around scan time.
• Perform release of information duties using HIPAA privacy/security standards, state law, and agency procedures.
• Understanding of patient’s rights under HIPAA privacy rule.
• Basic understanding of documentation requirements for legal health record purposes.
• Ability to navigate efficiently within an EMR system and other electronic systems maintained by agency relating to health information.
• Administers HIPAA privacy/security rule training, with assistance from the Director of Support Services.
• Advises of problems and concerns in the Health Records
• Answers/screens telephone calls and forwards to appropriate personnel. Records phone messages accurately using the EMR.
• Accurate data entry of patient information.
• Meets with patients and visitors regarding release of information. Remains friendly through every contact and transaction.
• Type correspondence, memos, notices, reports accurately.
• Operates Standard office machines and equipment
• Produces necessary agency and patient printed materials/notices for distribution.
• Cross-trains in other areas of office procedures and actively participates in committees and meetings as assigned.
• Other duties as assigned.

What We Offer
Attending to your needs today:

• Your ideas, input, and contributions are valued and recognized
• Excellent clinical, administrative, and management support
• Forward-thinking, collaborative, transparent, and inclusive company culture
• Employee Assistance Program
• Competitive Medical, Dental, and Vision plans
• Competitive compensation
• Paid Time Off
• Paid parental leave
• Gym membership discount
• Tuition assistance

Protecting your future:

• 403(b) retirement plan with match
• Employer-paid life insurance
• Employer-paid long-term disability

Reports to: Health Information Supervisor

Qualifications:

• A high school diploma or GED is required.
• Associate’s Degree is preferred.

Third Street is an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and patients we serve. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you require reasonable accommodation in completing this application, please direct your inquiries to hr@thirdstreetfamily.org or call 419-522-6191 option #7 for Human Resources.