HEALTH CENTER ADMINISTRATOR

The Private Diagnostic Clinic (PDC) of Duke Health is the world-class, multi-specialty physician practice comprised of 140 clinics located throughout North Carolina. The PDC recruits the top physicians and employees and retains them by offering competitive salaries and benefits and a supportive work environment where passion and purpose connect.

To learn more about our culture, visit: https://www.youtube.com/watch?v=D4Mq59-No-k

We are seeking a HEALTH CENTER ADMINISTRATOR to provide overall administrative direction and oversight for policies, procedures and operational activities at our Duke Orthopaedic Arringdon Clinic located at 5601 Arringdon Park Drive Suite 300 Morrisville, NC 27560 This position is responsible for maintaining an environment of excellent patient care and operational processes that ensure patient safety, clinical quality, and operational efficiency. The Arringdon clinic represents the Department of Orthopaedics flagship location and is physically our biggest clinic with the highest patient volumes.

This position reports to the PDC Regional Director and collaborates closely with clinic medical directors and providers, as well as with other members of administration and service line leaders. You will have the opportunity to collaborate with a large network of other Health Center Administrators throughout the PDC. This position is primarily M-F 8am-5pm but will have oversight for weekend operations of the clinic. The HCA for this clinic has oversight of a 40,000 square foot clinic with 70 exam rooms, a large cast room, a large radiology department as well as a spine and hand procedure rooms. There are 70 support staff, 60 faculty and APP’s with clinic volumes from 350 – 500 patients per day.

WE INVITE YOU TO APPLY IF:

• You are compassionate, patient, and have exceptional interpersonal skills and your goal is to promote patient’s well-being through exceptional patient care.
• You enjoy working with and supporting staff, providers, patients and their families.
• You are collaborative and excited to be part of an amazing care team.

JOB DUTIES:

• Ensure successful day-to-day clinical operations and delivery of care at Duke Orthopaedics Arringdon.
• Provide direction and coordination in the development and administration of policies, procedures and programs.
• Establish schedules, task assignments and allocation of staff, space and equipment.
• Set and meet financial goals: make projections and prepare the budget; monitor, verify and reconcile expenditure of budgeted funds; prepare financial statements reflecting status of programs and activities; ensure compliance with University policies and procedures.
• Maintain liaison with all levels of administration, physicians, and outside organizations to coordinate clinic/practice business, accomplish directives, and facilitate resolutions.
• Prepare reports and analyses setting forth progress, adverse trends, and appropriate recommendations or conclusions.
• Assume accountability for achievement of balanced scorecard targets, including patient satisfaction.
• Meet regularly with staff to keep them informed of established practices, processes, policies, and any changes.
• Direct and coordinate various personnel functions including, but not limited to: hiring, performance appraisals, promotions, transfers and vacation schedules.
• Represent the assigned Health Center in meetings and conferences.
• Strive to satisfy all federal and state laws/mandates as well as adherence to Joint Commission standards.
• Perform other related duties incidental to the work described herein.

REQUIRED QUALIFICATIONS:

• 
  Work requires a bachelor's degree in a business or healthcare-related field or equivalent combination of relevant education and experience.
• Work requires 3 years of related administrative or clinic management experience to acquire competence in applying general operational practices, personnel practices, accounting and budgeting principles and coordination of clinic administrative functions.

KNOWLEDGE, SKILLS AND ABILITIES:

ACCOUNTING/BOOKKEEPING

BUDGET PROJECTION

PERSONNEL PRACTICES

DUKE ACCOUNTING SYSTEM

DUKE PERSONNEL POLICIES

DATA ANALYSIS

SUPERVISION

ADDITIONAL INFORMATION:

Certain jobs in the Private Diagnostic Clinic may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

The Private Diagnostic Clinic is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

The PDC aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.