Job description
Starting at $17/hr.
How You’ll Shine:
- Bring smiles to guests from around the world by providing warm welcomes.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Process cash and credit card transactions strictly following established procedures.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
- Promote teamwork and quality service through daily communications and coordination with other departments.
How You’ll Be Rewarded:
- Medical, Dental, and Vision Insurance.
- Discounted Hotel & Resort Stays.
- Employee Stock Purchase Program.
- Tuition Reimbursement.
- 401K Retirement Savings with Company Match.
What You’ll Bring:
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with a minimum of supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast paced environment.
- Attention to detail and strong organizing skills.
- Basic computer and office skills.
- Hotel hospitality front office system knowledge a plus.
- Ability to work independently or with others as needed.
- High school diploma or equivalent.
- One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred.
About Wyndham:
At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.
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