Guest Service Agent

Full Time
Novi, MI 48375
$16 an hour
Posted Just posted
Job description

Perks

$500 SIGN-ON BONUS; Free Lunch, Free Parking, Room discounts with DHM hospitality and Marriott

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

Why you will enjoy this job

You’re like the super hero of accounting. You arrive in the night, dive deep into the books, and reveal anything out of place. You leap to the front desk, attending to that travel-weary guest. And with accurate precision before the sun rises, you draw a clear picture using the night’s data for the new day’s action. Who was that? It could be you as Night Auditor for our hotel!

As Night Auditor, you will

  • Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud.
  • Audit, balance, post and report on front desk, rooms, and all food and beverage outlets’ cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management.
  • Provide rooms management with a clear picture of their performance using the data gathered.
  • Run the night audit final, after ensuring all revenue is in balance.
  • Attend to guest needs at the front desk.

Fundamentals

High school education or equivalent experience is required. An Accounting background is preferred but not required. This position requires attention to detail and the ability to compile facts and figures. In addition to general office equipment, you will regularly operate software, including a cash register. You must be able to communicate effectively and courteously over the telephone and in person. This position may occasionally require lifting luggage up to 50 pounds.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs