Job description

Comfort Suites, Bloomsburg, PA (Located next to Lowe's Home Improvement store)

We are looking for a professional, self motivated, friendly team player to join our hard working Service Team. You must be able to work independently and stay up late! Provide excellent customer service with a smile all shift long. Our Team is searching for someone to learn and grow with a mind who seeks knowledge. Let us teach you our passion of hospitality, and commitment to the Comfort experience for each guest. This position will be a part time, minimum of every other weekend, and holiday.

Come see us in person and meet a team member to fill out an application today!

Position Requirements

• Report promptly to work.
• Immediately greet guest and offer to assist with their needs upon entering the lobby/front office area
• Work effectively with other members of the Front Desk team to reach business goals.
• Register and assign guests to hotel rooms using the Property Management System
• Establish method of payment and verify credit.
• Make and confirm reservations via phone and in person.
• Compute folios, collect payments, and make changes for guests using the Property Management System.
• Transmit, receive messages, and wake up calls using telephones or PMS system.
• Respond to guest requests in a timely and courteous manner.
• Perform security and safety checks throughout the shift.
• Maintain safety of self, guests and company owned property at all times.
• Completing operational paperwork efficiently and in a timely manner.
• Cash control and paperwork.
• Work and communicate with co-workers and other departments via verbal and written manner.
• Assist in the breakfast area including set up or take down of breakfast; or assist guests with various needs throughout their stay.
• Complete Light Housekeeping Duties in the Lobby Area including but not limited to mopping, dusting, sweeping and window/door glass cleaning.
• Ensure overall guest satisfaction and take appropriate steps to resolve any guest issues immediately via Choice Service standards, report all incidents to supervisor or General Manager.
• Perform other duties as requested by management.
• Follow policies and procedures as outlined in training.
• Successfully complete Comfort Suites Choice University training within the first 30 days of employment.
• Communication and documentation of vital shift information via computer, log book and verbally to Team mates, Supervisor and General Manager every worked shift.
• Standing and ability to lift 25lbs required.

Job Type: Part-time

Pay: From $10.00 per hour

Schedule:

• 8 hour shift

Work Location: In person

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