Guest Service Agent
Full Time
Atlantic City, NJ 08401
Posted Just posted
Job description
- Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures.
- Checks out guests, settles all pay folios, and posts charges per established departmental policies and procedures.
- Creates reservations based on established guidelines.
- Issues room keys and relays instructions to Bell Person.
- Dates, stamps, sorts and racks incoming mail and messages.
- Blocks and dispenses rooms for arriving guests.
- Maintains bank in accordance with established company and departmental policies and procedures.
- Is familiar with property, services, and events; answers questions and provides information as requested by guests.
- Other duties as assigned.
Completes special assignments for Supervisor Hotel Operations and above as requested.
Experience
Preferred- Previous hotel experience preferred.
Education
Preferred- High School or better
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