Job description

ProfitSolv is a SaaS business services provider for the legal and accounting industry. We are looking for a Growth Specialist to join our growing team! ProfitSolv is hiring this position for our family companies, CosmoLex and Rocket Matter.

The primary functions of this position are to service inbound/outbound cross-sell related inquiries with existing customers, understanding their needs while ensuring a smooth cross-sell process. A successful Growth Specialist should be able to build instant rapport, successfully demo different cross-sell products, and achieve customer satisfaction while closing the cross-sale and meeting targets.

What we provide:

• Opportunity to Invest in Your Future. We offer a 401K match.
• Paid Time Off. Enjoy paid time off and paid holidays.
• Great Coverage. Take advantage of health, dental, and vision HSA and FSA policies.
• A Great Team. Collaborate with smart, curious, hardworking individuals.
• Performance Compensation. Be rewarded for your hard work with performance-based merits.
• Casual Environment. Be comfortable in our casual dress environment.
• Career Development. Extensive product training and opportunities for growth.
• Hybrid Work. Want to work from home occasionally? No problem!

As a Growth Specialist, you will:

• Research and qualify new leads
• Identify sales opportunities, answer potential customers’ questions, and send additional information via email
• Explain and demonstrate features of products and services
• Upsell products and services, close sales, and achieve sales targets
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
• Complete other duties as assigned

This position follows established policies and procedures to keep confidential information secure.

A great fit for this position has:

• A high school diploma or equivalent
• 1-3 years of experience in an outbound call center or a related sales position
• Experience in SaaS sales
• 1-3 years of experience creating/maintaining business relationships via telephone
• Experience presenting via the web and in-person to both small and large groups
• Experience in Microsoft Office and CRM software such as Salesforce.
• Strong written and verbal communication skills and the ability to form solid relationships cross-functionally
• Disciplined organizational skills and the ability to multitask
• Excellent phone and cold calling skills
• Exceptional customer service skills
• Strong listening and sales skills
• A proven track record of high performance and achieving goals
• The ability to work remotely

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Monmouth Junction, NJ 08852: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Monmouth Junction, NJ 08852

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