Job description
We are looking for an experienced Restaurant & Bar Manager to join our team at the Red Lion Hotel & Conference Center Pasco.
Summary/Objective
The Grizzly Bar Manager is expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. This position will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must. The Grizzly Bar Manager will be responsible for managing staff and daily operations of the Grizzly Bar, work with F&B vendors to order product.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
- Oversees daily management of The Grizzly Bar.
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Handles customer complaints, resolving issues in a diplomatic and courteous manner.
- Ensures compliance with alcoholic beverage regulations.
- Manages inventory and purchases food and supplies.
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
- Maintains sales records and tracks cash receipts.
- Performs other duties as assigned.
Supervisory Responsibility
- Hires and trains bar staff.
- Organizes and oversees the staff schedules.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with hotel policy.
Work Environment
The Grizzly Bar Manager works in the multiple establishments within the Hotel. They spend most of their shifts moving between the front of house and the kitchen. They may also spend some time working in an office when creating rosters, interviewing new employees and strategizing about the bar’s direction. As restaurants serve customers in the evenings and weekends, restaurant managers often work long hours. They often work evenings, weekends, and holidays. The work can be hectic, and dealing with dissatisfied customers can be stressful.
Physical Demands
- Ability to traverse all parts of the restaurant quickly.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift 25 pounds at times.
Required Education and Experience
- 2+ years of bar management experience required.
- High school diploma or equivalent required.
- Ability to obtain Food Handlers Card.
- Ability to obtain MAST Washington State Permit.
Job Benefits
We offer a generous benefits and compensation package.
Contacts
Additional Information
All your information will be kept confidential according to EEO guidelines.
An Equal Opportunity Employer
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations to the application and/or interview process should notify a representative of the Human Resources Department at (509) 547-0701.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: One location
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