Job description
What We NeedFLEETCOR is currently looking to hire a Global Director of Airline Sourcing within our Hotel Connections division. This position falls under our Lodging line of business and can sit anywhere in the United States. In this role, you will manage a global team of Sourcing Managers and Analysts in North and South America (The Americas), Europe/Middle East/Africa (EMEA), Asia Pacific (APAC), and Australia regions. You will report directly to the VP, Hotel Network and will regularly collaborate with various teams.
How We Work
As the Global Director of Airline Sourcing, you will be expected to work in a virtual environment. FLEETCOR will set you up for success by providing:
- Home office set-up
- Company-issued equipment + remote access
- Monthly home internet stipend
The responsibilities of the role will include:
- Coordinating the involvement of teams to meet RFP objectives and customer expectations
- Ensuring the procurement strategies and processes are in place to meet the objectives of the RFPs in terms of prices, quality and delivery targets
- Overseeing special projects/cost savings goals submitted by clients
- Providing training support to team, work RFPs, and compose market intel reports
- Managing the weekly team time trackers and providing monthly and yearly reporting to leadership
- Maintaining databases for Global Reps, transport companies and brand/management portfolios
- Keeping Hotel Network SharePoint updated
- Reviewing and editing market intel for publishing to client hotel evaluation reports
- Handling the signing of Universal agreements for Private Aviation department
- Reviewing and editing of Fee Agreements
- Aligning RFP tool for onboarding of new client markets and hotels
- Working to improve proprietary RFP tool through tracking and monitoring of tickets, suggested enhancements, and feedback on platform performance
- Troubleshooting user issues with hotel vendors and internal users for RFP tool
- Working collaboratively with other departments/teams – i.e. IT, Client Services
- Working with Business Development team on presentations
- Providing Business Development team cost analysis reports for potential clients.
- Working with implementation team with onboarding of new clients: Sourcing timelines, number of markets to be sourced and contracted
- Communicating effectively with internal and external customers
- Managing strategic Hotel chain/brand relationships – Quarterly meetings, sending monthly spend reports, sharing pipeline reports to Global team
- Following up on inquiries for business with GT vendors and Hotels
- Maintaining adequate staffing levels for the team and leading interviews and the hiring process
- Handling the onboarding of new employees and Service Now requests for team
- Managing training protocols and schedules
- Providing performance coaching and progressive disciplinary processes as needed to maintain and/or improve team and individual performance
- Developing and monitoring goals for team
- Handling all annual employee reviews
- Managing PTO requests and schedules
- Keeping department processes up to date
- Ensuring the workload of the team is balanced and due dates are met
- Traveling to attend trade shows and/or hotel site visits for clients (5-10 times a year)
- Handling other duties as assigned
- Travel industry knowledge (Airline and Hotel experience is strong preferred)
- Procurement, Buying experience
- Relationship management
- Demonstrated training experience
- Project Management
- Team leadership and collaboration
- Negotiation and contract management abilities
- Ability to travel (5-10 times a year)
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
Our Company & Purpose
FLEETCOR is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, FLEETCOR has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, FLEETCOR is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
FLEETCOR is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
- Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations
- Empowering our people to share their experiences and ideas through open forums and individual conversations
- Valuing each person’s unique perspectives and individual contributions
Equal Opportunity/Affirmative Action Employer
FLEETCOR is an Equal Opportunity Employer. FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
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