Job description
Smile. It’s a small action that makes a big difference!
We have a mission to teach kids how to swim and be safer, in and around the water, while making their experience GOLDEN! We
desire to maintain a “get it mentality, a “want it” attitude and the “capacity” to learn and grow professionally and personally. That
is “why we smile!
- We go above and beyond with every detail to create a GOLDEN EXPERIENCE!
- We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.
- We do the right things, make the right decisions and treat people with INTEGRITY, COMPASSION, and TRUST.
- We meet and exceed expectations, so you see EXTRAORDINARY RESULTS.
- We make a big deal about life’s accomplishments by remembering to CELEBRATE!
Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with
kids. We provide paid on the job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will
make you smile too!
Check out more about this role and learn about how you can build and develop your career:
Role: General Manager
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash
management, customer service, retail and vending department, private party operations and workplace employee activities.
- Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
- Assists General Manager and department managers with fulfillment the daily tasks
- Manages the school’s staff to ensure high productivity, excellent performance and positive employee satisfaction to ensure
- Trains and oversees aquatics department to provide superior swim instruction to the students.
- Schedules staff and manages payroll
- Works with staff on class scheduling, student progress, customer service and employee performance & training.
- Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff
- Maintains current certifications and stays up-to-date professionally on the aquatics and management field
- Advances through cross-training in multiple roles and substitutes when necessary
- Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members.
- Ability to work with children
- Prior related leadership and teaching experience is preferred (supervisory roles)
- Problem solver and creative thinking skills to identify and resolve challenges that students encounter
- Excellent communication and organizational skills
- Must pass background examinations prior to training
If you, or if you know of someone who desires to work for a place where you can make a difference.
Goldfish Swim School - Yorktown Heights is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum
promotes a love of swimming and teaches children to be safer in and around the water. For additional information see:
www.goldfishswimschool.com
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
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