Job description

Fulfillment Team Member

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. An important component to that purpose is having the right products available to our shoppers at all times. The Fulfillment Team Member supports our store’s in-stock standards through maintaining compliance and solid operational processes. Through this important work, the Inventory Control Team Member impacts customer service, profitability, and Academy’s Purpose. Education: High school diploma or general education degree (GED) preferred Work Experiences:

• At least one years of retail experience in a complex, large format store
• In-direct support of people and processes to drive operational excellence and expected sales targets

Skills:

• Excellent customer service orientation
• Effective problem solving and communication with customers and team members
• Operate and coach others on use of related equipment, symbol and telephone
• Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
• Writes routine reports and correspondence
• Applies common sense understanding to carry out instructions furnished in written, oral or diagram form
• Working knowledge of inventory software, order processing systems, and Microsoft Office products such as Word and Excel

Responsibilities:

• Key contributor on both the Operations and Loss Prevention teams in minimizing shrink through visibility of high theft categories and better inventory controls.
• Drives customer service through cross functional partnerships and by ensuring compliance to Academy’s established sales, safety and security procedures and practices.
• Documents and maintains records of incidents relating to loss prevention and safety issues.
• Monitors and accurately reports adjustments and discrepancies to store technology to ensure company security standards are maintained.
• Partners with Compliance team to execute product recalls and related processes.
• Attends and participate in all required trainings and meetings.
• Provides continual feedback on processes and procedures; suggest methods to improve department operations, efficiency and service to both internal and external customers.
• Reads, understands and follows company policies, procedures and safety rules.
• Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
• Duties may change and team members may be required to perform other duties or roles as assigned. Physical Requirements &

Attendance:

• Ability to work a flexible schedule that includes nights, weekends, and holidays as needed.
• Constantly required to hear, stand, handle, use fingers, grasp, and use repetitive motions (hand/wrist/fingers) and feel.
• Frequently required to walk, reach, and talk.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull.
• Constantly lift up to 10 pounds and occasionally lift 11 to 30 pounds.
• Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount
• Referral program
• Tuition reimbursement

Schedule:

• 8 hour shift

Work Location: One location

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