Job description
Front Office Coordinator
Center Point DAAC – Santa Rosa, CA
Center Point DAAC (Drug Abuse Alternatives Center) has an opening for a Full Time position as a coordinator of all department records and staff. Center Point DAAC serves many native Spanish speaking individuals, thus bilingual applicants are highly encouraged to apply.
JOB PURPOSE:
- Responsible for reception
- General administrative support
- Scheduling
- Receive payments
ESSENTIAL DUTIES:
- Running and analyzing statistical reports
- Oversees the daily operations of the Records Department Responsible for coordinating all agency records
- Oversees the timely and accurate data entry of client rosters, and staff contact sheets
- Trains and provides updates regarding SWITS to current and new Records personnel.
- Assists in preparation of client file listings for monthly URC client audit meetings, and participates as representative from the Records Dept.
- Assures adherence to confidentiality guidelines.
- Coordinates Records Department staff in the collection and reconciliation of all client fees.
- Under the supervision of the OPT Director, receipts all incoming monies.
- Assures that Records and Billing Staff obtain all necessary documentation for third-party billing.
- Serves as liaison with external agencies, funding sources, and referral agencies.
- Treats clients and prospective clients with professionalism and courtesy at all times.
- Provides regular verbal and written reports to the Outpatient Manager.
- Excellent communication skills and customer service.
- Performs administrative duties
- Provide excellent customer service for our clients.
- Multiple phone-line communication, data entry, document filing, and other administrative tasks as assigned.
- Clients, and prospective clients will be greeted with professionalism and courtesy at all times.
- Maintains excellent attendance and punctuality.
- Is organized and manages time effectively.
POSITION QUALFICATIONS:
Experience in customer service a must. Intermediate word processing and data entry skills required.
Center Point/DAAC is an equal opportunity employer. Reply this ad or fax cover letter and resume with subject "Administrative Coordinator" to employment@daacmail.org.
Job Type: Full-time
Pay: $26.00 per hour
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