Job description

Family Health Clinic is a rapidly growing primary/immediate care practice that is open 7 days a week with extended hours. Our diverse family of providers and staff take pride in practicing complete and comprehensive medicine by treating the entire patient, not just the problem. As a primary care practice, we serve patients of all ages including children, adolescence, adults, and geriatrics.

Family Health Clinic is hiring a Front Office Assistant to help with the organization and running of the daily administrative front desk operations of the company. The ideal candidate will be a hard-working, professional, able to undertake a variety of office support tasks, and work diligently under pressure. This person will need to be comfortable working with a high degree of attention to detail and discretion.

All candidates will be required to float between our practice locations.

Responsibilities

• Welcome patients and visitors to the medical office.
• Answer and transfer phone calls.
• Schedule appointments.
• Assist patients with insurance and billing questions.
• Verify patient insurance.
• Record and collect patient balances and co-payments, set-up payment plans, and post payments accordingly within an Electronic Medical Record System (eClinicalWorks).
• Practice confidentiality and privacy protocols with respect to FHC policies and HIPAA requirements.
• Maintain patient accounts by updating personal and financial information.
• Clean, sanitize and maintain office files and front-desk areas.
• Perform additional duties as assigned

Qualifications

• High School graduate or equivalent *Required
• Experience with insurance verification and billing.
• Experience with electronic medical record systems (eClinicalWorks) *Preferred.
• Organizational and time management skills
• Written and verbal communication skills
• Incoming/Outgoing phone call management skills
• Ability to use discretion while working with sensitive information
• Hands on experience with medical software and MS Office
• 1-3 years of experience medical office receptionist experience
• Bilingual Spanish *Preferred.

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: One location

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