Front End Utility Clerk

Full Time
Santa Rosa, CA 95401
$17.25 - $17.75 an hour
Posted
Job description

FRONT END BAGGER - UTILITY CLERK


Regular Full-time - $17.25-$17.75/HR


SHIFTS: All shifts (Complete Open Availability) - Must be available nights and weekends


Position Overview: Front End Utility Clerks provide the highest standards of customer service. The responsibilities are many and varied, and directed toward maintaining customer relations while completing job duties.


Essential Functions:

  • Provide excellent and quality service to customers by giving them immediate and undivided attention
  • Respond to customers’ questions, answer to best of abilities and follow through on all questions and requests
  • Complete in-store training program
  • Be aware of products and their location in the store
  • Bag customer groceries efficiently, accurately and to the customer’s satisfaction
  • Offer service and assist customers with their groceries out to their car
  • Perform Go-Backs when needed
  • Gather and round up shopping carts and handbaskets
  • Maintain a calm, friendly and demeanor at all times
  • Answer department telephone calls and with proper phone etiquette when time permits
  • Face items throughout the store
  • Assist and support other departments when needed
  • Operate front end mobility scooter and plug it in for charging after use by a customer
  • Keep the front end clean, sweep floors and sanitize front end equipment
  • Keep Front end supplies and register area well-stocked
  • Perform other duties as directed

Skills & Qualifications:

  • Excellent customer service skills
  • Excellent communication skills
  • Problem solving skills
  • Self-motivated and solution–oriented
  • Detailed oriented
  • Ability to multitask
  • Ability to work successfully in a fast paced and environment
  • Possess customer service experience
  • Must be 16+ years old

Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • Competitive Wages & Benefits
  • Medical, Dental, And Vision
  • 401 (k) retirement
  • Employee Discounts
  • Paid Time off and Sick Time
  • Flex Spending Account for Medical & Dependent Care
  • Regular Wage Increases
  • Commuter Benefits
  • Safety Incentive Program
  • Career Development and Growth Opportunities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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