Job description
Start your adventure at Phoenix Happy Valley Residence Inn
, now hiring a Front Desk Supervisor!
***** THE STARTING WAGE FOR THIS POSITION IS $17.50 PER HOUR*****
BUT THE FINAL WAGE WILL BE BASED ON EXPERIENCE
Explore the possibilities the Phoenix Happy Valley Residence Inn offers, including an inclusive culture in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the property and company as a whole. Know that while you give your best to our guests on their adventures, we’ll provide our best to you, which includes the following:
Perks, Benefits and Incentives:
How do I make an impact on my team? Our friendly Front Desk Supervisors establish a positive work environment, provide attentive and courteous service, all while creating a memorable and personalized experience for our guests and team members.
What does success look like in this role?
Who is NCG Hospitality? NCG Hospitality is a real estate and hospitality leader with 25+ properties including Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, we consistently deliver exceptional service to our guests, investors and to the communities in which we live and work in. Check out all open opportunities throughout our national portfolio of properties at ncgcareers.com!
NCG Hospitality is an Equal Opportunity Employer.
***** THE STARTING WAGE FOR THIS POSITION IS $17.50 PER HOUR*****
BUT THE FINAL WAGE WILL BE BASED ON EXPERIENCE
Explore the possibilities the Phoenix Happy Valley Residence Inn offers, including an inclusive culture in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the property and company as a whole. Know that while you give your best to our guests on their adventures, we’ll provide our best to you, which includes the following:
Perks, Benefits and Incentives:
- Dedicated training and development,
- 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
- Same Day Pay
- Educational and professional certification assistance
- Additional monetary $$ perks like:
- Referral program for team members
- Catch Of The Day Program –> Earn money for helping other team members and guests!
- Everyone Sells –> Earn money for bringing in business to our properties!
- Wellness Initiatives like:
- Team Member Assistance Program with mental health resources
- Virtual telehealth services and counseling
- Health and fitness monthly reimbursement
- Worldwide Marriott/Hilton hotel stays starting at $39/night*
- Rate based on availability and hotel brand
- Free stays at NCG Hospitality hotels
- Paid time off and anniversary day off with pay
- Flexible schedules
- Paid volunteer hours –> Earn money for community service!
- Health, Dental and Vision plans
- 401(k) retirement plan
- 100% match on first 3% and 50% match on next 2% of team member contributions
- Paid Sick Time
How do I make an impact on my team? Our friendly Front Desk Supervisors establish a positive work environment, provide attentive and courteous service, all while creating a memorable and personalized experience for our guests and team members.
- Supervise a dedicated front desk team
- Greet and interact with guests in a warm, friendly and professional manner
- Provide highest level of service by anticipating, listening attentively and responding promptly to guests’ needs
- Enforce policies and procedures established by the company and the property brand
- Use the computer system on a daily basis to make reservations, check-in and checkout guests
- Perform office tasks such as answering the phones, scanning, copying, typing and printing
- Ensure safety and security of the property, staff and guests
What does success look like in this role?
- Motivated to maintain excellent customer service reputation
- Strong oral and written communication and interpersonal skills
- Strong attention to detail, organization and follow-up abilities
- Ability to work effectively and efficiently in a fast-paced setting
- Reliability and honesty
- Desire to contribute to a supportive and effective team
- Ability to be patient and creatively problem solve
- Availability to work a flexible schedule between days, nights, weekends and holidays is a plus
Who is NCG Hospitality? NCG Hospitality is a real estate and hospitality leader with 25+ properties including Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, we consistently deliver exceptional service to our guests, investors and to the communities in which we live and work in. Check out all open opportunities throughout our national portfolio of properties at ncgcareers.com!
NCG Hospitality is an Equal Opportunity Employer.
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.