Front Desk Receptionist/Scheduler

Full Time
Idaho Falls, ID 83404
Posted
Job description

About us

Elison Dental Center provides compassionate dental care for the entire family. Committed to dental excellence for children, teenagers, and adults. Dr. Elison, and his staff provide the gentle touch, kindness and comfort you would expect from health care professionals.

We are looking for an enthusiastic, motivated and professional individual to join our team as a Front Desk Receptionist. The right candidate will have the ability to effectively communicate with clients and customers in a friendly manner and demonstrate strong customer service skills. The Front Desk Receptionist will be required to greet clients, answer phones, schedule appointments and perform additional duties as assigned. Hours are Mon-Thu 8:00-5:00 pm and every other Fri 8:00-12:00pm.

Responsibilities:

  • Respond to and direct telephone calls.
  • Answer questions.
  • Greet visitors.
  • Answer questions and requests from customers in person and over the phone.
  • Maintain security of the facility.
  • Process all mail and faxes, including opening unread items only when necessary and filing as appropriate.
  • Answers questions over the phone.
  • Handles customer complaints or problems.
  • Understands office equipment including fax machines, copiers, phones, printers, computers.
  • Insurance
  • Accounts receivable
  • Ordering/Inventory
  • Billing/Collections

Job Type: Full-time

Benefits:

  • Employee discount
  • Paid time off

Healthcare setting:

  • Dental office

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Idaho Falls, ID 83404: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer service: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Work Location: In person

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