Job description

SUMMARY:Works under the general direction of the Administrative Manager for Belmar Oakland and in cooperation with other staff to meet the needs of the residents and their families. Primarily responsible for organizing and operating the front office, facilitating communications and facilitating good customer relations. Hours: Monday through Friday 5 pm - 9 pm and every other Saturday and Sunday 9 am - 5 pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Maintains reception and lobby areas.
2. Answer telephones.
3. Greet guests and maintain sign out logs at reception desk.
4. Assures resident mail distribution per policy.
5. Maintains and orders office supplies and equipment.
6. Coordinates computer and technical support needed.
7. Orders snack and supplies from kitchen as needed.
8. Orders medical supplies as needed.
9. Is available to residents and their families to answer questions and provide assistance.
10. Tracks all resident TB tests and notifies Nurse when annual tests are needed.
11. Post diet listings in all kitchens’: add & update resident diet requirements and main kitchen notifications.
12. Coordinates alternate meal choices with residents.
13. Creates New Resident Info Sheets, Chart Cover Sheet, Chart Spine, update information as acquired.
14. Maintain and update Outside Provider and Diabetic Listings.
15. Assemble and disassemble resident charts and emergency packets as required.
16. Maintain and update 24 Hour ADL, 24 Hour Room Check and Shower forms as status changes.
17. Update Emergency Procedure Books on all floors.
18. Schedule appointments for residents as needed: hair, transportation, doctor.
19. Coordinates appointments and meetings for Administrative Manager.
20. Coordinates resident socials in lobby area.
21. Performs other duties as needed or requested.

QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Office experience; familiar with computer programs; able to operate multi-line phone, copy machine and other office machines.

LANGUAGE SKILLS:
Ability to read, analyze and interpret facility forms, signs and product instructions. Ability to speak English clearly and interpret oral communication.

OTHER SKILLS AND ABILITIES:
Sincere desire to work with the elderly.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to stand, talk, bend, stretch, pull, push or lift items. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Job Type: Full-time

Pay: Up to $14.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person

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