Job description

Our small business is looking for a Front Desk Receptionist to join our team. The ideal candidate will be responsible for greeting and checking in patients, answering phones, and providing general administrative support. The successful candidate will have excellent customer service skills, the ability to multi-task, and a professional demeanor. We are looking for someone who is organized and detail-oriented, with the ability to handle a variety of tasks. We offer commission compensation for upselling treatments and services.

*Background in sales and marketing is a plus!

Responsibilities:

• Greet and check in patients.
• Answer incoming calls and follow up with clients.
• Maintain a professional and friendly demeanor at all times.
• Provide information about the company's services and products.
• Be able to educate patients on other treatment services that may be beneficial to them.
• Schedule appointments and manage calendars.
• Maintain records of customer interactions and transactions.
• Process payments and invoices.
• Ensure that all paperwork is completed accurately.

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Benefits:

• Employee discount
• Opportunities for advancement
• Paid training

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Woburn, MA 01801: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person

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