Front Desk Clerk/Housekeeper (FT)

Full Time
Albany, NY 12206
Posted
Job description
Motel 6 on 100 Watervliet Ave in Albany NY is looking for a Front Desk Clerk, Housekeeping and Night Auditor.

What you will be doing:
Our Guest Service Representatives create a hospitable guest experience while performing tasks at the front desk. The GSR is a member of the Welcome Team and is a vital position to us as it provides the first impression of our brand. We are dedicated to providing you a safe environment and giving you the training to help you excel in your role.
  • Exhibits a heart for service with dedication to customer service and teamwork.
  • Deliver a great guest experience with friendly, smiling service and a fast and accurate check in.
  • Cheerfully interact and assist guests with information about the property and local amenities.
  • Identify opportunities to increase revenue.
  • At times, may have to perform duties of other property positions to ensure we are driving a great guest experience.
  • Perform other duties assigned – participate in all training and safety meetings.
What we are searching for:
The Guest Service Representative is vital to the delivery of our brand promise of delivering a clean, comfortable room with great service. To do so requires:
  • Holds a deep heart for service.
  • Desire to grow in the organization.
  • Charismatic and thoughtful.
  • Enjoys getting to know new people.
  • Maintaining high standards and the appearance of the front desk.
  • Ongoing communication with the General Manager to address any opportunities.
Housekeeper Duties and Responsibilities:
A Housekeeper needs to clean the work area to the standards of their employer. This requires attention to detail, physical strength, and the stamina to work long shifts. Here are examples of a Housekeeper’s duties:
  • Understand the company's policy on work shifts, guests' possessions, and privacy issues.
  • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guests check out.
  • Report and return any guest properties found in the rooms while rendering service.
  • Work with a team of housekeepers on each shift.
  • Clean, disinfect and store all equipment at the end of the shift.
We feel the successful candidate has these qualifications and experience:
  • Ability to work nights and weekends.
  • Basic reading and writing skills.
  • Basic communication skills.
  • Ability to work with minimal supervision.
  • Ability to work safely.
  • Ability to meet all employment qualifications at the time of hire.
Job Types: Full-time, Part-time.

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