Job description

About us

Our company is a small business in Venice, FL. Our goal is to provide professional, comprehensive care. We offer experience, compassion and innovation while providing excellent patient care.

Our work environment includes:

• On-the-job training
• Safe work environment
• Growth opportunities
• Regular social events

We are currently looking for an experienced, detail-oriented, and friendly individual to join our team as a Front Desk Associate. The successful candidate will be answering incoming calls and checking in patients as they arrive for their appointments, and checking out as they leave. Other responsibilities include gathering confidential documents, faxing, checking insurance eligiblity/authorizations and assisting with administrative duties when necessary. Applicants should possess excellent communication skills, a high level of professionalism and the ability to multi-task effectively in a fast-paced environment.

Responsibilities:

• Providing exceptional patient care.
• Answer phones, take messages, and direct calls.
• Communication skills. Being able to answer patient questions and concerns.
• Collections: co-pays, balances on accounts, down payments and etc.
• Good listener & able to problem solve/resolve patient concerns.
• Be a good team player and working well with staff and providers.
• Attention to detail/accuracy.
• Follow all HIPAA compliance regulations/laws.
• Computer skills and data entry with accuracy.
• Learn and operate electronic medical records (Greenway Prime).
• Time management and keeping the clinical schedule on task.
• Must be punctual & have good work ethics.

Past experience in the medical office setting is desirable, but not necessary for the right candidate.

This position requires a minimum of a high school diploma or its equivalent.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Medical-Surgical

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Venice, FL 34285: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Insurance verification: 1 year (Preferred)
• Insurance Authorization: 1 year (Preferred)

Work Location: In person

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