Front Desk Agent

Full Time
Alpharetta, GA 30004
$20 - $25 an hour
Posted Just posted
Job description

ABOUT US:

We were voted a 2023 TOP WORKPLACES WINNER by our employees! Horizon is 1 of 175 workplaces in Atlanta recognized for unwavering dedication to creating an environment where employees feel valued, respected, and motivated to achieve their full potential.

We are a successful Commercial Construction company with offices located in metro Atlanta, Florida, Virginia and Ohio. We specialize in restaurant construction with well-respected national clients, including Chick-fil-A and Chipotle. This position will office in Alpharetta, GA.

In our 32 years of business, our philosophy has been to hire talented & dedicated professionals who love what they do, give them interesting work and allow them to share in the company’s success. Our success is a direct result of the talent, experience and dedication of every employee.

Position Summary

· This position provides part-time office and administrative support to Horizon’s Corporate and satellite offices as required. The individual serves as the “first impressions ambassador” internally and externally for our growing company.

Essential Functions

· Answers office phones and greet visitors in a friendly & professional manner - serves as the “first impressions ambassador” for our growing company.

· Timely sorts and distributes mail each day.

· Makes rounds throughout the day checking conference rooms, work room, break room and other common areas tidying areas after each use, restocking and organizing supplies needed. Rounds are to be made, at a minimum, in the morning and in the afternoon or after usage.

· Coordinates overnight shipments for office staff.

· Monitors office supplies for all office locations each week and orders per Horizon’s standards for purchases.

· Responsible for kitchen organization and tidiness, monitors and orders supplies to keep kitchen adequately stocked.

· Maintains and distribute Employee Phone Directories providing regular updates to staff.

· Responsible for being the primary point-of-contact for office phone-related tasks (set-up, phone programming, updating automated attendant, assist with phone questions & troubleshooting).

· Prepare offices and work stations for new hires ensuring office is stocked with basic supplies, clean and organized for first day.

· Create monthly birthday and service anniversary celebration lists.

· Orders lunch and sets-up, as needed, for meetings and office gatherings.

· Coordinates monthly breakfast provided to staff to include communicating reminders, planning, purchase and set up of food.

· Maintains conference rooms, training rooms, copier work station areas and other common areas.

· Is responsible for the office checklist related to new hires as well as the office checklist related to separating employees.

· Serves as the liaison with Horizon’s vendors coordinating cleaning services or other office-related coordination as required.

· Assists other departments as required providing overflow administrative support (typing, copying, filing, special projects, etc).

· Booking and coordinating travel for candidates and new hires.

Qualifications/Key Attributes/Requirements

· Demonstrates strong written and verbal communications skills and ability to effectively communicate with all levels of the organization.

· Professional appearance and demeanor with the understanding the Front Desk/Admin Assistant represents “the face of Horizon” to visitors and employees. First impressions matter!

· Individual will be self-motivated, organized and enjoy serving/supporting others.

· Professional and helpful phone demeanor with a commitment to assisting callers with their need and not simply passing the caller around.

· Friendly, personable and helpful spirit – eager to assist internally and externally.

· “Can do” attitude; willingness to pitch in and go the extra mile to assist the team in any areas needed; self-starter; strong initiative.

· Must be dependable with a strong work ethic. Reliability and punctuality to meet the work schedule is crucial.

· Resourceful with good problem-solving skills.

· Strong multi-tasking ability, above average planning and organizational skills – able to juggle multiple projects simultaneously in various stages without sacrificing quality or service while meeting deadlines.

· Above average experience using Microsoft Office programs such as Outlook, Excel, and Word.

· Experience using Canva (Not required, is a plus)

· Practices the Company’s Mission, Vision and Values.

· Works as a team member in meeting the needs of the company.

· Tech savvy with good computer skills (Word/Excel/PowerPoint/Outlook). Canva, Visio and Publisher are preferred.

Duties and responsibilities noted herein may change with or without notice and additional responsibilities may be assigned at any time.

Job Type: Part-time

Pay: $20.00 - $25.00 per hour

Schedule:

  • 4 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Alpharetta, GA 30004: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 2 years (Preferred)

Work Location: In person

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