Job description

About us

Holiday Inn Express and Suites is a small business in Lubbock, TX. We are professional, agile and social.

Our work environment includes:

• Modern office setting
• Food provided

Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. Hotel Front Desk Clerks have the following responsibilities:

• Check in customers using computer programs and equipment and provide guests with directions to their room
• Inform customers of all on-site amenities and any relevant information that is needed to use them
• Handle and resolve guest complaints
• Invoice and bill guests for their stay and services used
• Communicate with guests to better understand their individual needs to provide them with the best service possible

Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Lubbock, TX 79407: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Guest services (Required)

Work Location: In person

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