Are you someone who loves the ability to affect your own income? Are you a strong multi-tasker who is a clear & concise communicator and has a knack and passion for negotiating? Need to be in a high energy environment that is ever changing? ELITE is looking for YOU!

(IN OFFICE ROLE)

M-F 7AM to 4PM EST

The primary function of a Carrier Sales Rep I at ELITE is to broker and manage our clients’ freight, using our innovative, technology-driven processes. As a CSR I, you will be responsible for negotiating the most competitive rates for our client’s shipping needs, while also maintaining responsibility for successful delivery of each client’s freight. Additionally, you will build carrier relationships within your assigned territory to be able to grow mutually beneficial relationships with partner carriers with the goal of securing consistent capacity, at more competitive rates and at the highest service levels. The work of a CSR I is critical to reinforcing the brand promise of ELITE — to provide every client, big or small, with industry-leading on-time delivery (OTD) rates and best-in-class customer service levels at competitive prices.

ABOUT US:
ELITE Transit Solutions is a rapidly growing third-party logistics (3PL) company with an office in the vibrant South End neighborhood of Charlotte. Surround yourself with highly motivated individuals who bring hustle and heart to work every day! At ELITE, we match our shipping partners with the best carriers possible to push the supply chain forward and provide the top customer service in the biz.
Our proprietary technology is pushing us forward & there are big things on the horizon!
Come be part of our team and build something Distinctly ELITE.

PERKS:

• Benefits (medical, dental and vision) start the first of the month following your start date!
• Student Loan Reimbursement (up to $1200/year)
• 9 Paid Holidays
• Mental Health Floating Holiday
• Diversity Floating Holiday-take time for unique celebrations!
• 401(k) with match
• Parental Leave
• Door DashPass for Work
• Commuter Benefits
• Working Advantage Discount Program
• Dell Discount Program
• Employee Referral Program

ATMOSPHERE:

• Modern comforts-open air with couches, lounges, and natural light…no cubicles here!
• Competitive spirit-take a break and challenge your neighbor to an office competition (pool or ping pong anyone?)
• Casual dress-You do your best work when you’re comfortable. Our offices have a casual dress code.
• Free Bevvys-Fuel up with free coffee, tea, and snacks throughout the day. After your shift, pour a pint from our draft beer selection.
• Growth opportunity-ELITE is rapidly expanding! Get yourself on the fast track to management.
• Collaborate-We work in teams, toward one goal. Bring your best ideas to the front!

ROLES AND RESPONSIBILITIES:

• Communicate load availability to drivers within our carrier network to help overall load coverage.
• Negotiate rates and secure carriers/drivers for loads.
• Oversee assigned freight, from time of dispatch through pickup of the shipment while providing real-time information to all stakeholders.
• Build and grow carrier relationships within your assigned territory through daily communication to learn their needs as well as communicate ELITE’s daily load availability.
• Manage phone calls/emails as assigned per day, communicating details effectively with internal and external customers and management.
• Be responsible to achieve assigned KPI’s based on the daily/weekly/monthly/quarterly targets.
• Resolve problems for carriers using critical thinking and problem-solving skills.
• Participate in and contribute professionally to weekly team meetings.
• Uphold ELITE’s technology initiatives.

SKILLS AND REQUIREMENTS:

• Desire to work in a fast-paced, high energy office environment.
• Strong multi-tasking skills.
• Ability to field a high call volume while also working on the computer.
• Strong negotiating and conflict resolution skills.
• 2 or 4-year degree from an accredited university is preferred.

We are an Equal Opportunity Employer

Elite Transit Solutions, and its subsidiaries, are proud to be equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex (including pregnancy), age, marital status, sexual orientation, veteran status, gender identity or expressions, or other characteristics protected by law. Elite Transit Solutions also makes reasonable accommodations for individuals with disabilities who are otherwise qualified to perform a job unless such accommodations would impose an undue hardship.