Food Server - Charleston Marriott Town Center

Full Time
Charleston, WV 25301
Posted
Job description
Food Server
The ideal Server candidate has a warm and friendly personality that puts our customers at ease and sets expectations of dining excellence. The Food Server is responsible to serve food and beverages to guests in a timely, courteous, efficient and accurate manner. All functions are carried out to maintain an environment of teamwork and first class customer service. The Server receives guests, takes guest orders, and processes those orders in a timely manner with a sincerely pleasant and professional demeanor. They are skilled in serving etiquette, menu and specials presentations, and accurate/prompt guest check preparation.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now.
Benefits
  • Insurance
  • Paid time off
  • 401K
  • DailyPay: Access your pay when you need it!
  • An added plus; If you like to travel, you will receive special team member hotel rates.
Responsibilities:
  • Smile when on-stage
  • Is fully knowledgeable of menu prices, daily specials, menu items and register systems
  • Aware at all times of the guest’s needs
  • Is neatly attired at all times in the required uniform and nametag
  • Maintains a professional and congenial attitude
  • Checks station for neatness, cleanliness, proper set-up, and backup supplies
  • Introduces themselves to the guest and provides information concerning daily specials
  • Suggests cocktails, appetizers, and desserts when appropriate
  • Utilizes suggestive selling
  • Takes orders promptly and processes them in the kitchen in a timely manner
  • Serves food promptly
  • Ensures that side work at the end of the shift is completed and checked by the hostess
  • Is knowledgeable of the hotel property including room rates, promotions in the hotel and local events
  • Performs other reasonable related duties as assigned by immediate supervisor and management
  • Maintains a pleasant relationship with customers
  • Perform all other duties as assigned by management.
Educational/Vocational Preparation:
A High School Diploma/GED is required.
Qualifications:
  • Prior food service experience desired
  • Willingness to work a flexible schedule which may include nights, weekends, holidays
  • Physical stamina to stand on feet throughout shift
  • Able to lift 25 pounds
  • This position involves a high degree of social skills and ability to perform work under pressure.
  • Good oral and written communication skills
  • Ability to maintain a pleasant, positive and helpful demeanor
  • Neat, clean, and professional appearance

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