Job description

Summary: May need to provide cross campus coverage and evening outreach coverage. This coverage may be assigned last minute due to staffing levels. May be required to remain after shift ends to complete the application process with a patient. Must have own transportation.

Extensive face to face contact with patients in an office setting and in patient rooms. Extensive telephone contact with patient as government agencies to resolve health insurance coverage issues.

Qualifications: Demonstrates knowledge of various government Medical Assistance Programs, and mandatory Massachusetts Application Counselor certification within 3 months of hire.

Additional Qualifications: May be required to remain after shift ends to complete the application process with a patient. Must have own transportation as training may be in several locations. Call center coverage and extensive face to face patient contact.
Demonstrates knowledge of various government Medical Assistance Programs. Mandatory: Massachusetts Application Counselor certification within 45 days of hire.
Demonstrates the ability to multitask and excellent computer and software skills.

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