Job description

The 61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws. Please be advised that the corporation requires COVID-19 vaccinations for all employees unless an exemption request for a disability / medical or religious accommodation has been approved.

Job Summary:

Under the direction of the Front Desk Supervisor, supports file room functions including maintenance of file room records, responding to referring physician and patient requests; ensures a culture of excellence by employing the seven competencies for a “Wow experience” and putting them into practice in carrying out job responsibilities. Responsible administratively to the practice Administrator.

Job Requirements:

• Responsible for adherence to all HIPAA guidelines as detailed during required HIPAA training.
• Accurate and timely filing of patient records which include all paperwork related to a patient encounter (requisitions, questionnaires, etc.).
• Timely responses, per departmental guidelines, to outside calls from referring physicians, patients and others requesting finalized reports and/or images.
• Liaison with NYPH File Room to ensure timely receipt and sending images.
• Provide coverage; loading outside exams as requested by referring MD offices for comparison with current studies.
• Coordinate the processing of over read studies by registering and loading exams to Radiology RIS/PACS system for interpretation.
• Retrieve and load all prior exams to RIS/PACS system for MRI and CT daily schedules.
• Retrieve and load all prior exams to RIS/PACS system for Ultrasound schedules.
• Request films from storage
• Work with outside courier service to send films Fed Ex, RDS, certified mail
• Digitize images as requested consistent with department guidelines.
• Merge exams in the PACS system as needed by the department.
• Other related file room work as requested.

Minimum Qualifications:

• High School Graduate or GED equivalent
• Two full years of general office experience
• Employee will ensure patient centered care by demonstrating behaviors that reflect a Culture of Service and will strive to meets the expectations of the “Seven Competencies”. The seven competencies for a “Wow” experience are as follows:

1. Effective Communication

2. Job Knowledge

3. Patient Centered Care

4. Empathy

5. Collaboration and Teamwork

6. Pride and Excellence

7. Integrity and Credibility

Job Type: Full-time

Pay: From $20.88 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
New York State Department of Health (NYSDOH) continues to require masking by patients, visitors, and HCP (healthcare personnel) in all healthcare settings

Ability to commute/relocate:

• Tarrytown, NY 10591: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical office: 2 years (Preferred)

Work Location: One location

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