Job description
Field Service Technician
Company Overview
Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation — the linear generator — that delivers local, scalable, and , fuel-flexible power to help accelerate the transition to the net-zero carbon grid.
The unique combination of attributes offered by Mainspring’s linear generator enables applications on both the commercial and utility sides of the meter for the $816B global electricity equipment market. We serve a wide range of Fortune 500 customers across markets and industries as well as top-tier utilities and other gridside providers.
We are looking to build relationships with people who share our values:
- Pragmatic Optimism. Building a new category of world-class power generation requires the optimism of ambition and creativity, balanced with practicality to solve problems efficiently. The challenges that arise are opportunities for growth.
- Excellence without Ego. We bring expertise and commitment to creating the best customer experience, from sales to deployment and service, just as we apply deep technical rigor to building and delivering world-class products. We strive for excellence and behave as leaders with the humility to acknowledge our challenges, both collectively and as individual contributors.
- Proactive Collaboration. The integration and cross-disciplinary nature of Mainspring’s business requires intentionally seeking out others who bring different skills, perspectives, and priorities. Our culture of inclusion and respect extends beyond our team to interactions with our partners and customers.
Mainspring is based in Menlo Park and has partnered with top-tier investors and utilities such as Khosla Ventures, Bill Gates, NextEra, and American Electric Power. More information can be found at www.mainspringenergy.com.
Responsibilities
We are searching for highly motivated, technically competent, and mechanically inclined individuals to join our Field Service Team. In this position, you will play a key role in maintaining system uptime, availability, and performance for deployed units on customer sites in a specific region. You will train at our Headquarters in Menlo Park, CA and be assigned a particular service region, which will require travel. For those inclined, there are ample growth opportunities within Mainspring, and we offer full benefits, including vacation and sick time, 401K, and pre-IPO stock options.
- Mechanically repair and/or perform maintenance on components and assemblies that make up our generators in accordance with procedures and build checklists in order to meet customer requirements
- Collaborate with engineers to fix, repair, and redesign components and assemblies
- Conduct mechanical inspections of deployed units, documenting condition information for use by our team for debugging or troubleshooting
- Be “on-call” for unit service based upon written schedule: Units run 24/7 and Mainspring is responsible, with the Technician, for maximum availability and uptime
- We are expanding this position on a national scale, so candidates from the Bay Area will have the opportunity to relocate out of state after specialized and adequate training for a minimum of three months at headquarters
Qualifications
- Minimum of 3 years of experience with mechanical assembly and/or repair. Experience with automotive, aviation, and/or heavy equipment (i.e. HVAC, elevators/lifts, or industrial equipment) assembly a plus
- Experience with precision measuring, down to .001”, using micrometers, bore gauges, gauge blocks, etc. Also, familiarity with torque wrenches and documentation of repairs performed
- Candidates must be able to stand for long periods of time, lift to 50 lbs., and wear required PPE
- Must have knowledge of how to use and maintain basic tools, such as torque wrenches and torque specifications
- Must have experience with following written and verbal work instructions while on-site
- Excellent communication skills, software knowledge of Google Workspace is a plus
- A proven track record for the ability to work well with others as part of a dynamic team
- Ability to learn quickly, is self-motivated and safety oriented
- Valid Driver’s license required; Class C Commercial Driver’s License preferred
The Bay Area hourly wage for this role is $28.50-$48 + pre-IPO stock options + benefits. This position will report on-site in Menlo Park, CA. The hourly wage will be adjusted based on the experience of the employee.
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