Job description

We are hiring a Field Service Supervisor to manage, supervise, and perform day-to-day operations of the Machinery Field Service Department Benefits: • Great Work-Life Balance • On-Premise Clinic • Tuition Reimbursement • Vast Growth Opportunities • Job Stability • Full-Time Benefits to include: Medical, Dental, Vision • 401(k) Employer Matching • Paid Vacation, Sick Time, Holidays Responsibilities: • Supervise machine and engine repairs in the field • Schedule technicians to expedite repairs • Act as in house Technical Communicator for field, parts and customers • Coordinate parts orders and component repairs • Monitor field service expenses and technician overtime • Address customer complaints and concerns • Ensure all invoices are collected on time • Open, edit, review and invoice work orders • Represent Mustang Cat in a professional manner in and away from the office Position Requirements: • Bachelor's degree in Ag Systems Management, Business, mechanical or other related field or tenured work experience in field • Strong Computer skills • Positive, outgoing personality with the ability to maintain good working relationships • Ability to think on your feet, manage multiple tasks, and work efficiently in a fast-paced environment • A basic understanding of engines (gas and diesel), hydraulic systems, transmissions, A/C, air and hydraulic brake systems, and planetary gear assemblies Strongly Preferred: • 2 years experience in a supervisory role • Knowledge of Cat Systems Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat! EOE/Minorities/Females/Vet/Disability

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