Job description

Do you like to work with your hands? Here's your opportunity to work within a growing manufacturing company that takes the 'skies the limit' approach when it comes to their employees.

Let's dive into the job position details:

Do you have Machine Maintenance and Operation skills. That knowledge would be helpful with travel approximately 50% of the time on the road with possible occasional Interational travel to install, demo, troubleshoot machines using mechanical, electrical, sensors, software programming skills. Don't have a passport but eligible to obtain a passport, we will help you!

DESCRIPTION / RESPONSIBILITIES:

• The Field Service Engineer will be an energetic, creative problem solver who likes the idea of working in a fast paced, high integrity, highly accountable team setting.
• Perform customer support for both internal and external customers.
• On-site installation, service, repairs, hardware integration, testing
• Remote and on-site troubleshooting
• Operator training and/or maintenance personnel training at customer sites
• Support Sales & Customer Service
• Recording customer interactions and the service solutions provided
• Thoroughly document service solutions as a means to expedite future solution delivery
• Identify root causes of recurring issues to prevent future issues
• Maintain showroom demo equipment
• Provide equipment setup and teardown at industry tradeshows
• Facilitate the training of new Field Service personnel

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Willingness to travel:

• 50% (Required)

Work Location: In person

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