This is responsible work performing assigned event and facility related technical, administrative, and clerical tasks in support of various daily operations at an assigned City public assembly/event facility. Work involves providing information regarding rental of the facility; coordinating and booking of events; general communication with the public; performing cashier functions; maintaining moderately complex fiscal, operating, personnel, payroll, and facility activity records; providing lead supervision and direction to other employees; and monitoring and controlling the quantity and quality of the unit’s work output. Work requires considerable skill in tactfully but firmly administering policies and procedures; the ability to communicate effectively with facility lessees, promoters, employees, consultants, vendors, sponsors, artists, and patrons; and the ability to exercise considerable sound judgment and initiative when carrying out daily assignments and addressing daily work challenges. An employee in this position may act in a supervisory capacity directing the work of others during events. An employee in this position may be required to work nights, weekends, and holidays as assigned.

Salary: $49,192 - $78,166

Close Date: 03-15-2023 (11:59 PM)

Minimum Qualifications. Applicants must:

• Have a valid high school diploma or GED equivalency.

• Have considerable experience successfully administering the principles, practices and techniques of public relations and customer service work.

• Have good computer skills including proficiency in Microsoft Office applications and database entry to produce required documents and reports.

• Be able to enforce rules, regulations and policies with tact, firmness and impartiality.

• Be able to communicate clearly and concisely, orally and in writing, with all levels of employees, customers and patrons.

• Be able and willing to work nights, weekends, and holidays as assigned.

Desirable Qualifications. Preferred applicants:

• Have completed at least two years of college level classes with some major coursework in business administration or a related field.

• Have progressive, professional experience in marketing and sales, public facility rentals, public relations, and/or administrative office support.

• Have experience in money handling procedures.

• Are able to set-up and maintain accurate records, ledgers and filing systems, and prepare reports.

• Have thorough knowledge of how to conduct entertainment facilities support tasks including reservations, bookings, and box office controls.

• Are able to effectively train employees to perform related work.

• Are highly motivated to identify opportunities for improvement in services, and to implement desirable operational and procedural changes.
• Are able to outline and direct staffing, including contingency plans, for handling a variety of events and activities.

IMPORTANT APPLICATION INSTRUCTIONS

For purposes of employment, re-employment, promotion, transfer or demotion, the most qualified applicants will be selected to continue in the hiring process. At this point, any prior criminal records will be verified. A prior criminal record will not necessarily disqualify an applicant from employment.

The City of St. Petersburg is committed to a Drug Free Workplace and compliance with the Department of Transportation (DOT) drug testing rules. Applicants may be required to successfully complete pre-employment drug testing and/or medical exams.

Apply online at www.stpete.org/jobs - Select Apply for Jobs/Register/View Job Postings. City employees must use the Current City Employee link or use a City computer to access iRecruitment Employee Candidate. The City of St. Petersburg is committed to affirmative action and equal opportunity employment, and encourages individuals with disabilities and veterans to apply for posted positions. In accordance with Chapter 295 of the Florida Statutes, qualified servicemembers/veterans and the spouses/family members of certain servicemembers/veterans receive preference/priority in employment. Eligible applicants are responsible to apply for Veterans’ Preference at the time of submission of any job application. Reasonable accommodations may be made for qualified individuals with disabilities to apply, to interview for positions and to perform the essential job functions.