Job description

SUMMARY

Oak Grove Racing, Gaming & Hotel (the “Property”) is a gaming facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft. Campbell. The Property is 10 miles from Clarksville, TN and less than 60 miles northwest of downtown Nashville, TN.

FUNCTION

The F&B Manager – Garrison Oak is responsible for the oversight and direction of the Garrison Oak Steak House and other outlets as directed by the Director of F&B. This restaurant is open Wednesday through Sunday each week from 5pm - 10pm.

SPECIFIC DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Responsible for front of house operations of the Garrison Oak Steakhouse and other areas as assigned.
• Collaborate with the culinary team to ensure established recipes are adhered to.
• Ensure that the service culture is ingrained in every guest interaction through proper training, coaching and accountability.
• Ensure accuracy of all menus (food and drink) and update POS as required.
• Responsible for maintaining budgeted labor and staffing levels of all outlets.
• Involved with the F&B marketing of Garrison Oak Steak House.
• Will maintain the highest level of service standards at all times and provide the best-in-class dining experience in the area.
• Responsible for all team member actions (recruitment, disciplinary actions, staffing level recommendations, etc.)
• Oversees guest satisfaction through constant table visits, interacting with guest and staff engagement thought the dining room.
• Responsible for the training of all team members and supervisors ensure consistency of service at the highest level at all times.
• Responsible for overseeing ordering and inventory levels.
• Addresses any and all food/beverage or service related guest issues and utilizes creativity and resources available to maintain optimum satisfaction.
• Must be knowledgeable of all health department standards
• Active in assisting in banquet and catering events for the department including, Race-day and outdoor events.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Works on the floor 90% of the time with a “hands-on” mentality for guest service.
• Ability to maintain high levels of confidentiality and integrity.
• Maintain interpersonal working relationships among all Team Members and the public.
• Excellent verbal and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the position
• Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
• Strong leadership and communication skills
• Self-motivated with attention to detail
• Strong analytical skills
• Knowledge of menu development, costing, labor management, food trends and service as well as overall restaurant operations preferred
• Must have strong knowledge of Microsoft Excel, Word, Micros and Stratton Warren or comparable inventory systems.
• Available to work when needed, including weekends, holidays, and nights.

EDUCATION, TRAINING, AND EXPERIENCE

• Two years high volume table-service dining required
• Wine and liquor knowledge required.
• Fine dining (AAA 4 Diamond / Forbes 4 Star) service preferred
• Extensive training background in high-pace front of house team setting.
• Bachelor’s degree in the Hospitality field preferred.
• Able to obtain and maintain a valid Kentucky gaming/racing license.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Fine dining restaurant

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Oak Grove, KY 42262: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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