Summary

CHS is hiring an Experienced Collection Specialist to join its Finance Shared Service (FSS) Collections team in Eagan, MN. In this newly created role, we are seeking a candidate to support multiple business units within the CHS Retail Ag segment. This role will allow us to work daily with our retail customers and business partners to optimize the CHS cash conversation cycle.

Take advantage of an outstanding benefits package and a friendly, safe, team-orientated work environment that provides an opportunity for career growth within the Financial Shared Services team.

Responsibilities

• Optimize CHS cash flow through proactive collection activity and terms enforcement with customers while maintaining goodwill.
• Provide customer service support and respond to customer inquiries regarding their account receivable balance.
• Minimize credit exposure of credit risk customers through collection activity and coordination with Financial Credit Analysts and Managers to administer established customer credit lines and identify potential emerging credit risk customers.
• Maintain and promote a strong culture of safety and follow all safety policies, procedures and regulations
• Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions
• Perform other responsibilities as needed or assigned.

Required Qualifications

• 1+ years of experience in Finance, Accounting and/or Credit
• High School diploma or GED

Additional Qualifications

• Working knowledge of the Fair Debt Collection Practices Act (FDCPA)
• Working knowledge of the Consumer Credit Protection Act (CCPA)
• Excellent organizational skills
• Ability to maintain strict confidentiality
• Experience in collection of past due accounts, Consumer and Business, at all stages of delinquency
• Bankruptcy knowledge/experience
• Excellent communication skills, both verbal and written
• Detail oriented
• Ability to maintain positive customer relationships and utilize strong negotiation and diplomacy skills
• Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.